Amanda Rosensweig
Brewton,AL
Summary
Driven and resourceful administrative professional with 25+ years of experience assisting with work of high-achieving individuals. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
26
26
years of professional experience
Work History
Secretary/Payroll
Brewton Elementary School
07.2021 - Current
- Serves as contact person and reference source for staff, students, parents and the public.
- Provides exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributes to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Handles sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answer multi-line phone system and enthusiastically greet callers.
- Offer technical support and troubleshoot issues to enhance office productivity.
- Screen visitors and issue badges to maintain safety and security.
- Manage filing system, enter data and complete other clerical tasks.
- Manage phone and email correspondence and handle incoming and outgoing mail and faxes.
- Maintain records, files and attendance on students.
- Answer questions and give out information correctly and discreetly.
- Transmit messages and information quickly and accurately.
- Sort and rout incoming mail.
- Schedule and arrange meetings.
- Collect and verify timekeeping information for all employees.
- Investigate and resolve any discrepancies in payroll.
- Prepare and submit reports with payroll information to Principle.
- Schedule and coordinate certified substitute employees when needed.
Media Services/Public Relations Specialist
Reid State Technical College
05.2019 - 07.2021
- Developed communication and marketing plans to promote the vision, goals and achievements of the College.
- Built strong relationships with key media contacts, resulting in increased opportunities for college exposure.
- Crafted engaging content for college website, newsletters, and social media channels to drive audience engagement.
- Helped with photo and video production.
- Secured positive press coverage for college through targeted outreach and effective storytelling techniques.
- Developed compelling press materials including press releases, fact sheets, and media advisories to generate coverage for college initiatives.
- Enhanced brand visibility by executing strategic media campaigns and utilizing social media platforms.
- Produced and disseminate campus surveys.
- Maintained files and electronic records of materials.
- Coordinated and developed all media relations and activities to include social media, television, radio and newspaper.
- Maintained and developed web page content.
- Assisted faculty and students with basic tasks related to the learning management system, online courses, and instructional materials.
Assistant to the Registrar
Reid State Technical College
08.2016 - 05.2019
- Supported the Registrar with daily tasks, including scheduling appointments, coordinating meetings, and managing correspondence.
- Contributed to the implementation of new registration software, increasing the ease-of-use for students and staff.
- Provided excellent customer service to students and parents, addressing inquiries regarding enrollment, transcripts, and graduation requirements.
- Collaborated with other departments to ensure seamless communication about student progress and updates on academic policies.
- Participated in campus events as a representative of the Registrar''s Office, promoting a positive image of the institution.
- Maintained accurate degree audits for graduating seniors, preventing delays in degree conferral processes.
- Reduced wait times during peak registration periods with efficient handling of walk-in appointments and phone requests.
- Audited transcripts for transfer students to ensure proper credit allocation following institutional guidelines.
- Liaised with IT department to resolve technical issues impacting student registration or access to academic records.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Provided information and answered questions for students and employees in the Student Services Division.
- Assisted students by providing college information and processing student services information for programs of study.
- Performed data entry of student information.
- Updated information for older, scanned records, purge old applications and files
- Send admission letters, ACCUPLACER testing letters, records needed letters, and orientation/registration letters to students
- Performed coding and recoding for health care programs, filing test scores, removing codes from the AS-400
- Monitored for in-coming web applications, download and print applications received.
- Monitored for name or address changes being submitted via the web, print a copy of the changes and process the changes
- Maintained the kiosk in the Student Services Division.
Coordinator of Testing, Marketing and Web
Reid State Technical College
08.2008 - 08.2016
- Reduced testing errors through meticulous attention to detail and diligent monitoring of testing protocols.
- Maintained a secure testing environment by enforcing strict adherence to confidentiality guidelines and security protocols.
- Managed testing environment to mitigate outside variables and increase accuracy.
- Developed and managed messages for marquee and plasmas.
- Developed and managed the production of the RSTC Website
- Responsible for the design of RSTC web pages, including graphics, animation and functionality
- Worked with all departments and division to ensure website content was updated.
- Coordinated the Mandatory Assessment and Placement program to include COMPASS, ACCUPLACER, Ability to Benefit, and TEAS.
- Administered, developed, and scheduled all COMPASS, ACCUPLACER, Ability to Benefit and TEAS tests, to include coordinating assignments of proctors.
- Served as chief examiner for the GED testing program.
- Responsible for general maintenance of assigned laboratory.
- Maintained and ordered testing materials.
- Input test records into mainframe and distributed hard copies of test results.
CIS Lab Assistant
Reid State Technical College
08.2005 - 08.2008
- Developed course outline in Moodle and Blackboard
- Created test using test generating software
- Scheduled test dates and times
- Monitored students’ progress throughout course
- Assisted students’ when assignments were late
- Maintained records of students’ attendance and grades
- Graded assignments
- Generated course syllabus
- Created student accounts in Moodle and Blackboard.
Receiving Scheduler
Gerber Childrenswear Inc.
02.1998 - 08.2005
- Scheduled all incoming shipments.
- Maintained reports of all loaded and empty containers at facility.
- Answered high volume of incoming call and in person inquiries from clients and colleagues.
- Prepared manifest for incoming shipments.
- Processed and distribute incoming mail to staff.
- Made copies and sent weekly reports to home office.
- Researched discrepancies with shipments.
- Contacted carriers weekly to notify of empty containers and trailers.
Education
Associate Degree in Computer Information Systems -
Reid State Technical College
Evergreen, AL08.2005
Skills
- Customer Service
- Office Equipment Operation
- Meeting Coordination
- Appointment Scheduling
- Supply Ordering
- Supply Restocking
- Office Administration
- Developing Presentations
- Meeting Support
- Verbal and Written Communication
- Organization
- Record Preparation
- Mail Distribution
Timeline
Secretary/Payroll
Brewton Elementary School
07.2021 - Current
Media Services/Public Relations Specialist
Reid State Technical College
05.2019 - 07.2021
Assistant to the Registrar
Reid State Technical College
08.2016 - 05.2019
Coordinator of Testing, Marketing and Web
Reid State Technical College
08.2008 - 08.2016
CIS Lab Assistant
Reid State Technical College
08.2005 - 08.2008
Receiving Scheduler
Gerber Childrenswear Inc.
02.1998 - 08.2005
Associate Degree in Computer Information Systems -
Reid State Technical College
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