Amanda Roth

• Managed a women’s transitional housing and sober living residence in Loveland, Colorado, providing structured support and recovery-focused guidance for up to 10 residents in a safe and encouraging environment. Facilitated 12-step and trauma-informed recovery groups focused on emotional check-ins, grounding techniques, relapse prevention, healing from past trauma, forgiveness, and healthy coping skills. Encouraged open communication and peer feedback while promoting accountability, emotional growth, and independent living skills. Provided conflict resolution, crisis management, and behavioral support while helping residents maintain appointments, employment, personal health and stability, and daily responsibilities. Delegated household responsibilities, documented group activities and client progress, and maintained a structured, recovery-oriented atmosphere. Supported women in rebuilding healthy relationships with their children, families, and support systems while encouraging community involvement through volunteer opportunities and positive social engagement. Assisted individuals in developing healthier lifestyles, rebuilding self-worth, and creating a foundation for long-term recovery and personal success. Worked closely with clients to understand their needs and goals and translate them into effective and achievable goal setting.

Processed new patient admissions by creating and organizing files and profiles within company systems while ensuring accuracy and confidentiality. Provided professional and compassionate customer service to patient, families, and visitors, creating a welcoming and supportive first impression of the rehabilitation facility. Conducted intake coordination by reviewing insurance information, discussing program expectations, determining length of stay, and identifying voluntary or court-ordered admissions prior to counselor assessments.
Prepared intake documentation and patient information for counselors and clinical staff to ensure an efficient admissions process. Maintained a clean, organized, and professional office environment, including reception areas, seating areas, restrooms, and common spaces to promote a comfortable atmosphere for patients and guests. Assisted with scheduling employees, administrative support duties, and human resources-related tasks as needed. Demonstrated strong multitasking, communication, and organizational skills while maintaining professionalism in a fast-paced behavioral health setting. Built positive rapport with individuals from diverse backgrounds while ensuring all daily responsibilities and office operations were completed efficiently.