Amanda Rowe
Berwick,PA
Summary
Dynamic healthcare professional with extensive experience in patient care and documentation. Proven ability to enhance comfort and independence while adhering to care plans. Skilled in training and mentoring staff, ensuring compliance with safety standards, and delivering exceptional customer service. Committed to fostering a positive work environment.
Overview
10
10
years of professional experience
Work History
Home Health Aide
Traditional Home Health Care
Berwick
09.2025 - Current
- Assisted patients with daily living activities, enhancing comfort and independence.
- Monitored vital signs and reported changes to healthcare professionals.
- Administered medications as prescribed, ensuring adherence to care plans.
- Maintained accurate patient records, documenting care provided and progress observed.
- Educated families on caregiving techniques and resources available for support.
- Provided companionship and emotional support, fostering positive relationships with patients.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Stand-Up Forklift Operator
Home Depot
Pittston, PA
04.2022 - 08.2025
- Operated stand-up forklift to efficiently move and organize inventory within warehouse.
- Conducted routine safety checks on equipment to ensure compliance with safety regulations.
- Loaded and unloaded merchandise from delivery trucks, maintaining accurate inventory records.
- Collaborated with team members to optimize workflow and improve order fulfillment processes.
- Ensured proper placement of products in designated storage areas for easy access and retrieval.
- Maintained cleanliness and organization of work area to promote a safe working environment.
- Reduced workplace accidents with thorough safety checks of forklift equipment before each shift.
- Received cargo by lifting and moving it using hand trucks and pallet jacks.
Store Manager
Family Dollar
Shickshinny, PA
06.2020 - 04.2022
- Managed daily store operations, ensuring compliance with company policies and procedures.
- Trained and supervised team members to enhance productivity and customer service standards.
- Developed merchandising strategies to optimize product placement and increase sales.
- Monitored inventory levels, conducted stock audits, and coordinated replenishment efforts.
- Resolved customer complaints promptly, fostering a positive shopping experience and loyalty.
- Analyzed sales data to identify trends and adjust inventory management accordingly.
- Led team meetings to communicate goals, objectives, and performance expectations effectively.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Shift Supervisor, Rx
CVS Pharmacy
Nanticoke, PA
11.2018 - 06.2020
- Supervised daily pharmacy operations, ensuring compliance with safety and regulatory standards.
- Trained and mentored staff on prescription processing and customer service excellence.
- Managed inventory levels, optimizing stock management to enhance workflow efficiency.
- Resolved customer inquiries, providing accurate medication information and support.
- Coordinated team schedules, balancing workload to meet operational demands effectively.
- Oversaw daily pharmacy operations while ensuring cleanliness standards were met according to company guidelines.
- Contributed to sales growth by promoting store products, seasonal items, and loyalty programs to customers during their visits.
Certified Nursing Assistant
Little Flower Manor
Wilkes-Barre, PA
01.2016 - 06.2020
- Assisted patients with daily living activities to promote independence and comfort.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient care accurately in electronic health record systems.
- Maintained cleanliness and organization of patient rooms and medical supplies.
- Advocated for patient needs, ensuring timely responses to concerns and requests.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Education
High School Diploma - General Business
Berwick High School
Berwick, PA06.2025
Skills
- Patient care
- Electronic health records
- Care plan adherence
- Customer service excellence
- Conflict resolution
- Time management
- Training and mentoring
- Documentation
Timeline
Home Health Aide
Traditional Home Health Care
09.2025 - Current
Stand-Up Forklift Operator
Home Depot
04.2022 - 08.2025
Store Manager
Family Dollar
06.2020 - 04.2022
Shift Supervisor, Rx
CVS Pharmacy
11.2018 - 06.2020
Certified Nursing Assistant
Little Flower Manor
01.2016 - 06.2020
High School Diploma - General Business
Berwick High School