Amanda Rowell
Mesa,AZ
Summary
Management professional with proven experience in driving sales revenue and leading management teams while ensuring compliance and maintaining highest quality standards. Possess comprehensive background in customer service operations.
Instructional support professional prepared to enhance learning environments and contribute to student growth. Proven track record in assisting educators with curriculum implementation and fostering student engagement. Reliable team player known for adaptability and commitment to achieving educational goals.
Diligent [Desired Position] with background in supporting instructional activities and facilitating productive learning environment. Successfully assisted in implementation of educational programs and contributed to student success. Demonstrated ability to manage classroom dynamics and support individualized learning needs.
Overview
33
33
years of professional experience
Work History
Instructional Assistant
Queen Creek Unified School District
11.2022 - 12.2024
- Assisted educators in developing engaging lesson plans and instructional materials.
- Supported classroom management by implementing behavioral strategies to enhance student engagement.
- Facilitated small group instruction, reinforcing learning objectives and providing individualized support.
- Coordinated communication between teachers, parents, and students to foster a collaborative learning environment.
- Adapted instructional resources to accommodate diverse learning styles and needs of students.
- Monitored student progress, identifying areas for improvement and reporting findings to educators.
- Contributed to development of educational programs that aligned with curriculum standards and best practices.
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
- Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
- Provided support during classes, group lessons, and classroom activities.
- Provided one-on-one support to students with special needs, enabling them to achieve academic success.
- Supported student learning objectives through personalized and small group assistance.
- Monitored student progress through ongoing assessments, adjusting instruction as needed for optimal growth.
- Prepared instructional materials such as worksheets, visuals aids, or manipulatives according to teacher directives for effective lesson execution.
- Facilitated small group instruction sessions based on specific skill sets or subject matter, boosting overall student achievement levels.
- Implemented behavior management techniques to maintain a positive and focused learning environment.
Supervisor / Cook Float
Summit Healthcare Hospital
01.2016 - 07.2022
- Training and coaching new Employees
- Truck orders for department
- Help put up stock
- Opening started and prepared positions in case of any call offs
- Cooked for Hospital Board, Chamber Board, Doctors …etc.
- Prepared desserts for staff
- Prepared salsa for staff as needed
- Prepared Homemade Soups as needed
- Prepared patient trays according to proper diets in Cooking and Assisting other cooks to prepare patient line tray
- Cover different positions such as: Staff Line Cook, Patient Line Cook, Patient Line Assist, Dish, Diet Clerks Office, Functions
- Assisting others when needed
- Assisted with planning hospital holiday food
- Assisted with planning our picnics
- Made cakes for employee Birthdays within department and occasionally for other staff within hospital
- Supervised daily operations to ensure compliance with healthcare regulations and quality standards.
- Coordinated staff schedules and assignments to optimize patient care delivery and operational efficiency.
- Implemented process improvements that enhanced workflow and reduced patient wait times.
- Trained new employees on hospital policies, procedures, and best practices for patient interaction.
General Manager
Subway
01.2015 - 01.2016
- Manage all aspects from day to day operations
- Scheduling
- Cash Control
- Customer Relations
- Order/ Receiving Product
- Opening the Restaurant
- Cooking/ Cleaning
- Closing the Restaurant
- Banking
- Inventory
- Training new hires
- Assisting with others stores
- Assisted owners with interviewing
- Hiring
- Coaching
- Responsibilities included:
Director
Chic Fil A
01.2013 - 01.2014
- Manage all aspects from day to day operations
- Opening the Restaurant
- Cost control
- Quality Control
- Customer Relations
- Order/ Receiving Product
- Cooking/ Cleaning
- Cash Register
- Manage 50 or more employees
- Cash Control
- Human Resources/ Hiring/Firing
- Accounting
- Scheduling
- Marketing
- Catering
- Creating Systems
- Maintaining Inventory
- Closing Restaurant
- Increased Sales
- Responsibilities included:
Assistant Manager
La Madeleine dba Grand Isle
01.2012 - 01.2013
- Manage all aspects from day to day operations
- Customer Relations
- Quality Control
- Maintaining Inventory
- Cash Control
- Manage 10 or more employees a day
- Cost Control
- Cleaning/ Cooking
- Cash Register
- Receiving Product
- Invoicing
- Responsibilities included:
Janitorial Cleaning
01.2009 - 01.2012
- Quality Control
- Customer Relations
- Invoicing/ Accounting
- Responsibilities included:
General Manager
A&D Steakery Group LLC dba Steak Escape
01.2003 - 01.2009
- Served as general manager for quick service restaurant location overseeing all daily operations.
- Maintaining Inventory
- Ordering Product
- Scheduling
- Capital Expenditures
- Contractor Relations
- Customer relations
- Quality Control
- Accounting
- Marketing
- Responsibilities included:
Assistant F&B Manager III
HMS Host
01.2002 - 01.2002
- Managed all aspects of day to day operations for seven quick service restaurants in Sky Harbor Airport
- Inventory
- Ordering Product
- Scheduling
- Customer relations
- Responsibilities included:
Assistant Manager
Peter Piper Pizza
01.1999 - 01.2001
- Managed all aspects of day to day operations
- Inventory
- Ordering Product
- Scheduling
- Cost Control
- Customer relations
- Payroll
- Responsibilities included:
Kitchen Supervisor
Canteen Foodservices
01.1998 - 01.1999
- Managing inmates
- Food control
- Inventory
- Ordering Product
- Scheduling
- Customer relations
- Payroll
- Cost Control
- Responsibilities included:
Assistant Manager
Pizza Hut
01.1992 - 01.1998
- Managed all aspects of day to day operations of a million dollar store
- Inventory
- Ordering Product
- Scheduling
- Cost Control
- Customer relations
- Payroll
- Responsibilities included:
Education
High School Diploma -
Maryvale High School
Phoenix, AZ01.1993
Accounting
Metrotech
Phoenix, AZ01.1993
Skills
- Sales Growth
- Cost Control
- Restaurant Operations
- Accounting
- Business Development
- Compliance
- Customer Relations
- Mgt Training/ Development
- Hiring Practices
- Business Start-up & Turnaround
- Marketing
- Classroom organization
- Effective communication
- Calm and patient demeanor
- Conflict resolution
- Small group instruction
- Small group and individual assistance
- Relationship building
- Teacher collaboration
- Classroom support
- Multicultural awareness
- Student assessment
- Helping students with special needs
- Teacher support
- Special education support
- Preparing instructional materials
- Teacher support and collaboration
- Academic support
- Supervising student activities
- Literacy development
- Reading and writing support
Timeline
Instructional Assistant
Queen Creek Unified School District
11.2022 - 12.2024
Supervisor / Cook Float
Summit Healthcare Hospital
01.2016 - 07.2022
General Manager
Subway
01.2015 - 01.2016
Director
Chic Fil A
01.2013 - 01.2014
Assistant Manager
La Madeleine dba Grand Isle
01.2012 - 01.2013
Janitorial Cleaning
01.2009 - 01.2012
General Manager
A&D Steakery Group LLC dba Steak Escape
01.2003 - 01.2009
Assistant F&B Manager III
HMS Host
01.2002 - 01.2002
Assistant Manager
Peter Piper Pizza
01.1999 - 01.2001
Kitchen Supervisor
Canteen Foodservices
01.1998 - 01.1999
Assistant Manager
Pizza Hut
01.1992 - 01.1998
Accounting
Metrotech
High School Diploma -
Maryvale High School