Amanda Rowen
Cherry Hill
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
3
3
years of professional experience
Work History
Activities Aide
Lionsgate
07.2023 - 11.2023
- Engaged residents through events, small groups, and personal attention.
- Provided emotional support and companionship to improve quality of life for residents.
- Scheduled movies, entertainment, and other special events.
- Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
Salon Receptionist
Glamorous Hair Salon
01.2023 - 05.2023
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Developed relationships with guests to meet client needs and encourage repeat service.
- Learned details of types of treatments and procedures in order to answer questions from spa guests.
- Communicated with spa team members if clients canceled or changed appointment times.
- Collected [Type] payments, processed transactions and updated relevant records.
Customer Service Assistant
Cherry Hill Liquidators
09.2020 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
SERV SAFE Certificate - Food Service
Camden County College
Blackwood, NJ12.2020
High School Diploma -
Cherry Hill High School West
Cherry Hill, NJ06.2020
Skills
- Reliability
- Self-motivation
- Positive attitude
- Customer service
Community Volunteer: Spring Hills Assisted Living, Food Bank, Restore & Goodwill
While in High School and College, I gave back to my community with countless hours of community service. I assisted the Activities Department at Spring Hills Cherry Hill with their Holiday Events such as Halloween Open House, Holiday Gatherings & Annual Pet Parade helped with food service duties of events. The food Bank helped restock shelves. Restore-Goodwill-Habitat for Humanity did lite housekeeping and sorting items.
Timeline
Activities Aide
Lionsgate
07.2023 - 11.2023
Salon Receptionist
Glamorous Hair Salon
01.2023 - 05.2023
Customer Service Assistant
Cherry Hill Liquidators
09.2020 - 01.2023
SERV SAFE Certificate - Food Service
Camden County College
High School Diploma -
Cherry Hill High School West