Amanda Rucinski
Parrish,FL
Summary
Proven in enhancing patient safety and satisfaction at Baptist Health Of South Florida, I adeptly coordinated care and streamlined processes. My expertise in medical terminology and exceptional communication skills led to significant improvements in patient care coordination and documentation accuracy. A reliable team player, I excel in fast-paced healthcare environments, prioritizing patient confidentiality and support.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Nursing Unit Secretary
Baptist Health Of South Florida
06.2017 - 03.2024
- Organized patient charts with diligence, ensuring accurate documentation of vital signs, medications, and treatment plans.
- Coordinated transportation services for discharged patients when needed, ensuring safe arrivals at their destinations.
- Maintained strict confidentiality of patient information in compliance with HIPAA regulations.
- Provided exceptional customer service to patients and families through empathetic listening and clear communication skills.
- Participated in unit meetings, offering valuable input on process improvements and patient care initiatives.
- Processed physician orders with precision, reducing medication errors and enhancing patient safety.
- Managed inventory of unit supplies, placing timely orders to maintain adequate stock levels.
- Streamlined admissions process for patients, ensuring smooth transitions to their designated units.
- Enhanced communication between nursing staff and physicians by promptly relaying critical information.
- Performed various administrative tasks by filing, copying and faxing documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Consulted Physicians for routine or emergency situations.
Clinical Assistant
Baptist Health Of South Florida
06.2016 - 03.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Assisted patients with basic care needs.
- Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
- Assisted in minor surgical procedures under direct supervision of healthcare providers, ensuring patient safety and comfort.
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
- Aided in the diagnosis process by collecting lab specimens, performing basic tests, and reporting results to medical professionals promptly.
Patient Care Technician
West Boca Medical Center
06.2011 - 06.2016
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
High School Diploma -
Atlantic Technical Center
Coconut Creek, FL06.2011
Certification - Certified Nursing Assistant
Atlantic Technical Center
Coconut Creek, FLSkills
- Appointment Scheduling
- Patients' vital signs
- Patient Care Coordination
- Medical Terminology
- Telephone Etiquette
- Document filing
- Electronic Health Records
- Adaptability in Healthcare Settings
- Specimen Collection
- Patient confidentiality
- Medical Equipment Operation
- Sterilization techniques
- Verbal and written communication
- Vital Sign Monitoring
- Venipuncture
- Insurance Verification
Certification
- Certified Nursing Assistant
- Phlebotomy
- Health Unit Coordinator
Timeline
Nursing Unit Secretary
Baptist Health Of South Florida
06.2017 - 03.2024
Clinical Assistant
Baptist Health Of South Florida
06.2016 - 03.2024
Patient Care Technician
West Boca Medical Center
06.2011 - 06.2016
- Certified Nursing Assistant
- Phlebotomy
- Health Unit Coordinator
High School Diploma -
Atlantic Technical Center
Certification - Certified Nursing Assistant
Atlantic Technical Center