Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Ruiz

Las Vegas,NV

Summary

Licensed Advanced Esthetician by the Nevada State Board of Cosmetology with over five years of experience in the beauty and wellness industry. Laser certified and actively seeking leadership roles in the skincare industry, either remotely or in the Las Vegas metropolitan area. Dedicated to utilizing a diverse skill set, commitment to patient care, brand growth and development. Passionate about fostering individual success, promoting the brand, and consistently exceeding company expectations.

Overview

5
5
years of professional experience

Work History

Licensed Skincare Representative-Team Lead Manager

Intouchcx
07.2024 - Current
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Led employee relations through effective communication, coaching, training, and development.
  • Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
  • Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
  • Established a culture of accountability within the team, resulting in higher levels of individual responsibility towards achieving organizational goals.
  • Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
  • Communicated through slack, gmail teams, and Email.
  • Skills in Excel, microsoft and advanced typing.
  • Represent multiple high-end skincare brands, delivering exceptional product knowledge and customer service.
  • Educate clients on customized skincare regimens tailored to individual needs and concerns.
  • Meeting skill metrics/KPI's each week given by team manager.
  • Team meetings to strategize promoting the brand
  • March I was promoted to Team lead manager.

Owner & Esthetician

Beauty By Amanda
01.2021 - Current
  • Delivered personalized makeup and skincare services for special events, earning a loyal client base.
  • Utilized advanced techniques like microdermabrasion and HydroFacials to address diverse skin concerns.
  • Educated clients on skincare practices, enhancing their results and satisfaction.

Licensed Consumer Skin Care Representative

Skin Ceuticals, SkinBetter Science, Kiehl’s and Lancome
07.2024 - 03.2025
  • Represent multiple high-end skincare brands, delivering exceptional product knowledge and customer service.
  • Educate clients on customized skincare regimens tailored to individual needs and concerns.
  • Meeting skill metrics/KPI's each week given by team manager.
  • Team meetings to strategize promoting the brand
  • March I was promoted to Team lead manager.

Assistant Manager

MAC Cosmetics
06.2023 - 06.2024
  • Delivered high-level customer service through team training and exemplary leadership.
  • Managed inventory, merchandise displays, and stock audits, collaborating with the corporate visual team for seasonal updates.
  • Resolved customer concerns promptly, ensuring satisfaction and loyalty.
  • Managed KPI's and team collaboration for brand events.
  • Traveled to different stores for product launch.

Advanced Esthetician

Restore Hyper Wellness
07.2023 - 05.2024
  • Performed advanced treatments such as HydroFacials, Whole Body and Face Cryo, CryoSkin, Cool Sculpting, and Red Light Therapy, receiving consistent positive client feedback.
  • Tailored skincare solutions, including Oxygen Facials, to address issues such as fine lines, wrinkles, and uneven texture.
  • Ensured strict compliance with health and safety protocols, maintaining a 100% compliance record.

Skin Care Therapist

Zen Spa
08.2021 - 01.2023
  • Provided customized facials, chemical peels, and advanced skincare treatments.
  • Specialized in creating tailored skincare regimens and educating clients on proper skin care.
  • Created my own schedule and managed monthly budgets


Education

Advanced Esthetician License - Advanced Esthetician

G Skin Beauty Institute
01.2023

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Laser Education
01.2023

Esthetician's Diploma - undefined

Hoss Lee Academy
01.2020

Skills

  • TECHNICAL SKILLS: Makeup Artistry, Skincare Treatments, Facial Treatments, Chemical Peels, Microdermabrasion, Hydro Facial, micro-needling Laser Hair Removal, IPL (Intense Pulsed Light) Treatment, Tattoo Removal, , Product Knowledge (Various Beauty and Skin care Brands)
  • SOFT SKILLS: Customer Service, Client Relationship Management, Communication, Team Management, Client Consultation, Adaptability, Problem-Solving, Creativity, Sales, Upselling, Active Listening Team Leader driving success

Timeline

Licensed Skincare Representative-Team Lead Manager

Intouchcx
07.2024 - Current

Licensed Consumer Skin Care Representative

Skin Ceuticals, SkinBetter Science, Kiehl’s and Lancome
07.2024 - 03.2025

Advanced Esthetician

Restore Hyper Wellness
07.2023 - 05.2024

Assistant Manager

MAC Cosmetics
06.2023 - 06.2024

Skin Care Therapist

Zen Spa
08.2021 - 01.2023

Owner & Esthetician

Beauty By Amanda
01.2021 - Current

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Laser Education

Esthetician's Diploma - undefined

Hoss Lee Academy

Advanced Esthetician License - Advanced Esthetician

G Skin Beauty Institute

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