Amanda Rung
Austin,TX
Summary
Motivated Project Manager with 9+ years of experience in residential construction project management. Comprehensive understanding of the project lifecycle and development process. Expertise in achieving project milestones within strict time and budget constraints. Exceptional communication skills, ensuring customer satisfaction throughout projects.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Project Management
Master Pools of Austin
05.2015 - Current
- Supports project management initiatives through detailed documentation, scheduling, and progress tracking from initiation through closeout.
- Responsible for detailed organization to ensure that project remains within scope, budget, and timeline
- Completes special projects, manages calendars, and creates and edits documents.
- Collaborates with the project team to ensure customer satisfaction
- Customer-centric role where a high level of communication with all stakeholders is essential
- Responsible for invoicing, financial reporting, and monitoring budget
- Assists with business development and participates in sales support whenever necessary
- Streamlined workflow processes for more effective team coordination and project management.
- Streamlined project management processes for increased efficiency and productivity within the team.
- Manages all customer complaints and is responsible for solution implementation
- Uses ProEdge Build software, Microsoft Office, and QuickBooks.
Sales Representative and Quality Assurance
Vital Sleep
06.2012 - 11.2014
- Quality Control responsible for tracking and reporting patient compliance and satisfaction
- Responsible for expanding sales goals on existing accounts and identifying new business opportunities by meeting target of 15 or more face to face calls per day
- Completes plan and works within budget for a territory of over 300 existing accounts
- Met and exceeded sales goals requiring 200 completions per month
- Process orders received including chart completion, scheduling appointments, insurance verification, and managing calendars
- First contact with patient providing clear instruction while maintaining great bedside manner
- Solves problems by grasping complex situations and turns them into manageable tasks
- Set-up new patients on CPAP equipment and works with existing patients on ordering supplies and troubleshooting equipment and insurance issues
- Launched new products, software, and trained clinical staff on that software.
Center Manager/ Sales Manager
Lincare Home Respiratory and DME Company
01.2010 - 06.2011
- Quality Control Unit for Center and responsible for overseeing FDA compliance in both the manufacturing and distribution of a drug product
- Reviewed EBITDA, followed purchase orders, receipt and distribution of products in warehouse, DOT compliance, and managed inventory
- Manager for 5 center personnel and managed the care of 514 patients
- Lead sales meetings and works directly with the sales representative by scheduling and attending meetings with referral sources, seeking out new referral sources, and helping to build those relationships
- Achieved 3rd place in the UD project of 2010 out of 89 centers
- Responsible for lowering held billing by working with patients, referral sources, and insurances to obtain compliant documents for billing purposes.
Sales Representative
Lincare Home Respiratory and DME Company
07.2007 - 01.2010
- Created and oversaw development of marketing strategies
- Developed accounts by conducting in-services and educating referral sources on services and equipment
- Responsible for tracking progress with current patients
- Established and maintained trust with current referral sources through patient follow-up
- Responsible for having extensive knowledge of products and services
- Provided information on Medicare and procedures for billing insurances to referral sources.
Education
Bachelor of Liberal Arts in International Relations -
Texas State University
San Marcos, TX05.2005
Texas Tech University Study Abroad Center
Sevilla, Spain03.2004
Skills
- Project Management Professional (PMP)
- Project Management
- Project Management Competencies
- Project Management Tools
- Construction Project Management
- Permitting
- Project Research and Initiation
- Microsoft Office
- Customer Service
- Quality Assurance
- QuickBooks
- B2B Sales
Certification
PMP Certificate, 10/01/23
Personal Information
Title: Sales and Project Management
Timeline
Project Management
Master Pools of Austin
05.2015 - Current
Sales Representative and Quality Assurance
Vital Sleep
06.2012 - 11.2014
Center Manager/ Sales Manager
Lincare Home Respiratory and DME Company
01.2010 - 06.2011
Sales Representative
Lincare Home Respiratory and DME Company
07.2007 - 01.2010
Bachelor of Liberal Arts in International Relations -
Texas State University
Texas Tech University Study Abroad Center
PMP Certificate, 10/01/23
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