Amanda Rush
Jacksonville,FL
Summary
Dynamic and enthusiastic professional with a strong background in customer service, sales, and office administration. Thrived in fast-paced environments, excelling in door-to-door sales before transitioning to an administrative role within the same company. Proven organizational and interpersonal skills showcased through managing an Airbnb home listing and assisting with property maintenance and tenant acquisition. Reliable and organized with a genuine enjoyment of customer interactions. Eager to contribute and be a valuable asset to your team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Solar Appointment Setter
Grid Solar
Jacksonville, FL
10.2024 - Current
- Conduct remote outreach to potential clients using a dialing system to assess solar program eligibility.
- Accept inbound calls from interested clients, providing information on solar options and benefits.
- Schedule appointments for qualified leads, coordinating with field representatives to optimize time management.
- Maintain detailed records of client interactions and eligibility assessments in a CRM system.
- Consistently exceed daily and weekly appointment-setting targets, while ensuring a high level of customer service.
- Adapt quickly to changes in scheduling and client availability to maximize efficiency.
- Utilize effective communication skills to explain solar options and benefits to clients.
Outside Sales Representative
Vivint
Jacksonville, FL
05.2023 - Current
- As a Door-to-Door Sales Representative at Vivint Smart Home in Jacksonville from November 2019 to May 2021, my focus was on selling smart home security systems in residential neighborhoods
- The role involved cold knocking on doors, pitching to potential customers, and facilitating the signing up of loans for high-quality security installations
- I excelled in customer retention, utilizing applications like Salesforce for efficient operations
- Notably, the position was full commission-based, and in my first summer, I successfully sold over 100 accounts through Vivint
- I particularly enjoyed the direct customer interaction and the opportunity to build lasting relationships
- Although I left this role, I transitioned to a different position within the company.
Sales Associate
Turbo Debt
Jacksonville, FL
01.2023 - 05.2023
- As a Sales Associate at Turbo Debt in Jacksonville, FL, from January to May 2023, I thrived in a call center environment, reaching out to leads and facilitating sign-ups for debt relief programs
- My responsibilities included conducting consultative sales, closing eligible candidates, reviewing credit reports, participating in daily meetings, and achieving monthly sales targets
- I excelled in handling multiple-hour sales calls, both scripted and unscripted, and managed retention check-ups, payment processing, and pipeline development
- Despite leaving due to family obligations, I thoroughly enjoyed the role and found it to be a fulfilling experience.
Office Administrator
Vivint Smart Home
Jacksonville, FL
09.2020 - 01.2023
- As the Office Administrator at Vivint Smart Home in Jacksonville from September 2020 to January 2023, I played a crucial role in supporting the sales team
- My responsibilities encompassed various administrative tasks, such as ensuring licensing compliance for individual representatives, using the Street Genie program to delineate sales territories, and organizing car groups
- I managed the procurement and tracking of assets like iPads and uniforms, handled incentives, resolved issues via email, and maintained office cleanliness
- Additionally, I actively contributed to the sales process by assisting in sales meetings, tracking fines, documenting purchases, and managing the office budget
- Notably, I coordinated team events, including hangouts and meals
- The dynamic nature of the position required me to relocate for summer assignments in Austin, TX, and Phoenix, AZ, where I was on call throughout the summer season
- During the winter season, my responsibilities extended to recruiting and onboarding new representatives.
Door to Door Sales Representative
Vivint Smart Home
Jacksonville, FL
11.2019 - 05.2021
- As a Door-to-Door Sales Representative at Vivint Smart Home in Jacksonville from November 2019 to May 2021, my focus was on selling smart home security systems in residential neighborhoods
- The role involved cold knocking on doors, pitching to potential customers, and facilitating the signing up of loans for high-quality security installations
- I excelled in customer retention, utilizing applications like Salesforce for efficient operations
- Notably, the position was full commission-based, and in my first summer, I successfully sold over 100 accounts through Vivint
- I particularly enjoyed the direct customer interaction and the opportunity to build lasting relationships
- Although I left this role, I transitioned to a different position within the company.
Hostess
Buddhas Belly
Jacksonville Beach, FL
08.2019 - 04.2020
- As a Hostess at Buddhas Belly in Jacksonville Beach from August 2019 to April 2020, I undertook various responsibilities to ensure a smooth restaurant operation
- Key tasks included answering phones and taking orders, seating guests, organizing and cleaning main restaurant areas, seasoning and packing to-go orders, and maintaining table cleanliness
- This role required a combination of customer service skills, organizational abilities, and attention to detail to create a positive dining experience for patrons.
Juice Bar Team Member
Native Sun Deli
Jacksonville Beach, FL
08.2017 - 07.2018
- In a fast-paced and bustling environment, I worked in various sections of the deli and juice bar
- My responsibilities included assisting customers in customizing juices, smoothies, and coffee drinks, as well as preparing stations and maintaining cleanliness
- During slower periods, I helped customers with prepared food items, processed raw produce for meals, and crafted salads or wraps for the day while ensuring a consistent inventory
- Whether building salads to order or interacting with customers across different roles, my focus was on delivering excellent service and maintaining a clean and organized work area throughout.
Education
Some college - Biomedical Engineering
FSCJ
Jacksonville, FL12.2019
High school diploma - General Studies
FSCJ
Jacksonville, FL03.2017
Skills
- Organizational skills
- Account management
- Cold calling
- CRM software
- Salesforce
- Recruiting
- Door-to-door
- Office management
- SharePoint
- Event planning
- Team management
- Product demos
- Customer relationship management
- Inside sales
- Outbound calling
- Lead generation
- Google Ads
- Executive administrative support
- Calendar management
- Google Suite
- B2C
- B2B sales
Certification
Driver's License
Certified NASM personal trainer
Additional Information
Highly adaptable and open to new learning opportunities with excellent communication skills, proficiency in various computer programs, and comfort in both cold calling and face-to-face customer interactions. Experienced a temporary work gap in 2016 due to a car accident, and intentionally took time off in 2018 to pursue further education. Seeking a position that requires less frequent relocation while leveraging acquired skills in a challenging and rewarding work environment. Excited about the prospect of contributing to your team and available for an interview at your earliest convenience.
Timeline
Solar Appointment Setter
Grid Solar
10.2024 - Current
Outside Sales Representative
Vivint
05.2023 - Current
Sales Associate
Turbo Debt
01.2023 - 05.2023
Office Administrator
Vivint Smart Home
09.2020 - 01.2023
Door to Door Sales Representative
Vivint Smart Home
11.2019 - 05.2021
Hostess
Buddhas Belly
08.2019 - 04.2020
Juice Bar Team Member
Native Sun Deli
08.2017 - 07.2018
Some college - Biomedical Engineering
FSCJ
High school diploma - General Studies
FSCJ
Driver's License
Certified NASM personal trainer
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