Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Rutigliano

Ashburn

Summary

Professional with strong background in leadership and team collaboration. Known for strategic problem-solving, effective communication, and adaptability in dynamic environments. Proven ability to drive projects to successful completion, ensuring high standards and impactful results. Skilled in project management, team coordination, and delivering consistent performance under pressure.

Overview

9
9
years of professional experience

Work History

Lead Associate/Portfolio and Strategy Task Lead

Booz Allen Hamilton
01.2024 - Current
  • Managed delivery schedules of a small team responsible for an annual portfolio exercise to ensure resource allocations (people, funding, and space) are in alignment with the organization’s strategy prior to the year of execution
  • Responsible for developing guidance to ensure consistent data collection across all groups clearly defining data rules and assumptions
  • Analyzed data and developed briefings to highlight data trends, anomalies, and show the data in different ways to provoke thought and discussion across the leadership team
  • Developed data visualizations and dashboards to provide leadership a quarterly status on how programs are executing against their portfolio plans. Allowed leadership to be aware of schedule delays, risks, funding constraints to make informed decisions if programs should be cut
  • Develop and led class room trainings and informal brown bag sessions for all Portfolio Management tool users. Trainings targeted how to use the tool, where to enter data, common pitfalls and best practices
  • Led trainings for portfolio management clearly articulating key terms, processes, and reason for the annual exercises
  • Managed executive level governance forums coordinating agenda items, communicating meeting information, documenting meeting minutes and tracking actions to provide transparent decision making

Associate/Senior Onsite Manager

Booz Allen Hamilton
12.2021 - 12.2023
  • Provides programmatic support to a program management office (PMO), working in a fast-paced environment. Demonstrates sound business ethics, including the protection of proprietary and classified information. Serves as a liaison and central point of coordination between onsite and offsite teams. Uploads and inputs data, and generates reports from the customer's resource management tool and the PMO Staffing SharePoint site. Coordinates on-site candidate interviews and contract onboarding and offboarding activities between employees, subcontractors, and customers. Assists with the completion of program administrative activities, including timesheet compliance and contract deliverables, as required. Applies detailed knowledge of organizational procedures and personnel to make independent decisions, and serves as a credible resource for the team.

Program Control Analyst

CACI Federal
10.2017 - 11.2021
  • Continuous management and regular interaction with hundreds of deployed employees and their associated Government management.
  • Created, maintained, and fostered strong working relationships with Government customers, COs, and COTRs, leading to increased opportunity for CACI business growth. Influences and works collaboratively with other elements of the CACI organization to achieve strategic objectives, increased customer value, and opportunity awareness.
  • Performs systematic tracking of deployed personnel in an LOE-driven contract environment.
  • Reviews, corrects, and contributes to contract deliverables in accordance with contract requirements in order to maintain reporting compliance and communications.
  • Works collaboratively across multiple program areas and recruiters to maximize organizational staffing and recruiting productivity.
  • Superior written and oral communication skills to effectively interface with SMEs and management of all levels.
  • Customer service-oriented with a professional demeanor, coupled with strong interpersonal skills in person, on the phone, and in writing. Ability to research and organize complex work steps in a concise and discernible manner.
  • Manages multiple assignments while ensuring technical accuracy, adherence to documentation standards, and a timely delivery of all work products.
  • Strong typing proficiency, including alphanumeric data entry and transcribing text, in an expedient manner.
  • Knowledge of document and repository management practices, and SharePoint proficiency.
  • Exceptional attention to detail in a fast-paced environment. Ability to interface with various groups, as well as work independently.
  • Understanding of typical IT labor categories, technical roles and responsibilities, and required skills/certifications. Ability to work in a self-directed manner, but able to maintain flexibility and positivity with rapidly changing, and often time-sensitive, tasking requirements. Ability to proactively identify and suggest recommendations to address potential issues before they evolve into problems.
  • Program Administration: Maintain accurate daily recording and tracking of multiple lines of activity. Interacts with customer and partner management on a daily basis, communicating the status of candidates and requisitions throughout the project lifecycle. Maintains a wide variety of metrics and tracking documents, ensuring deadlines are met, and Program Management understands program progress and forecasts. Coordinates travel requests, training approval, TEM scheduling, EWW acquisition, and approval. Assists in maintaining the program calendar and the schedule of the Program Manager. Track and submit account and badge renewals.
  • Staffing Coordination: Works on the staffing team to quickly process and submit candidates for client review and approval in a highly dynamic, mission-paced environment. Develops and continuously enhances workflow processes to improve submittal package quality, optimize process efficiency, and maximize candidate throughput. Active participation in on-boarding and orientation of new project team members (coordinating start dates, crossovers, security briefings, etc.) Works collaboratively across multiple programs and recruiters to maximize organizational staffing productivity. Account requests for system and distribution group access to proprietary systems and sites. Experienced in the staffing of cleared candidates possessing TS/SCI and Polygraphs. Experience with classified communications systems in the intelligence community. Experience in Microsoft Word, Excel, and Outlook, including the ability to create templates, formulas, and charts/graphs.

Customer Success Manager

BigTeams
07.2016 - 10.2017
  • Manage clients throughout the entire client lifecycle, including onboarding and training new clients, as well as providing technical support to existing clients across all product lines. Develop a customer success plan for each customer; define Key Performance Indicators with customers, and ensure they meet and/or exceed them. Document and track all activity through CRM, including lead/prospect data entry, detailed activity reports, setting tasks for follow-up, architectures, challenges, etc.
  • Supervise end-to-end management of all email campaigns, including content, production, testing, setup, and deployment utilizing our Email Service Provider, Salesforce Marketing Cloud. Lead, manage, and optimize all email communications to current and prospective customers to drive customer acquisition and retention goals, including management of drip campaigns, product marketing messages, and email acquisition channels.

Education

Master of Science - Project Management

Catholic University of America
Washington, DC
12-2027

Bachelor Of Science - Business Administration and Management

Liberty University
Lynchburg, VA
05.2016

Skills

  • Employee Supervision
  • Client Relationship Management
  • Operations Management
  • Transaction verification
  • Report Writing
  • Logistical Planning
  • Project Planning
  • Business Administration

Timeline

Lead Associate/Portfolio and Strategy Task Lead

Booz Allen Hamilton
01.2024 - Current

Associate/Senior Onsite Manager

Booz Allen Hamilton
12.2021 - 12.2023

Program Control Analyst

CACI Federal
10.2017 - 11.2021

Customer Success Manager

BigTeams
07.2016 - 10.2017

Bachelor Of Science - Business Administration and Management

Liberty University

Master of Science - Project Management

Catholic University of America

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