I am a motivated district manager in waiting, with 10 years of experience in retail management. I am ready to take the next step in my career, pursuing the district manager role. I believe that my proven track record as a successful store manager has prepared me for this opportunity. I have completed my district manager training. I have covered for a district manager while she was out on maternity leave. I have covered for managers while they have been on vacation.
Overview
11
11
years of professional experience
Work History
District Manager W
Turkey Hill Minit Markets
Bethlehem, PA
06.2023 - Current
Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
Ensured that all stores met their monthly targets by providing guidance and support as needed.
Reviewed inventory levels at each store in order to ensure adequate stock availability.
Store Manager
Turkey Hill Minit Markets
OĴsville, USA
08.2016 - 11.2022
Oversee daily store operations, maximizing profitability and minimizing expenses
Provide leadership to the team with a lead by example mentality
Train and develop team members to ensure a high quality of customers service is delivered to each guest
Train and develop managers in training for the district to become successful store managers
Successfully control cash and shrink to meet the company's expectations
Ensure store was clean, stocked, and customer ready at all times
Assistant Manager
Turkey Hill Minit Markets
Coopersburg, USA
04.2014 - 08.2016
Assist store manager with day to day operations
Ensure all operations of the store ran smoothly in the absence of the store manager
Provided leadership to team members and assisted manager in training and developing
Enforced all cash handling policies to minimize cash loss