Summary
Overview
Work History
Education
Skills
Timeline
Generic
Amanda S. Arroyo

Amanda S. Arroyo

Tampa,FL

Summary

Self-driven, trustworthy, and enthusiastic professional with a collaborative disposition. My positive attitude and strong work ethic allow me to excel in fast-paced environments, and I am committed to delivering high-quality work that exceeds expectations.

I am currently working towards certification for counseling of functional nutrition. My true passions lie with helping others, using food as medicine to heal ourselves from the inside-out, and ongoing learning and development.

Overview

8
8
years of professional experience

Work History

Front Desk Associate

Kodawari Studios
Tampa, FL
01.2024 - Current
  • Greet guests upon arrival and provide excellent customer service.
  • Answer phones, book reservations, and respond to inquiries from customers.
  • Maintain daily records of all transactions, including payments and cancellations.
  • Conduct routine inspections of front desk area to ensure cleanliness and neatness at all times.

Server

Keke's Breakfast Cafe
Tampa, Florida
01.2024 - Current
  • Ensure that each guest is served courteously, quickly, and efficiently.
  • Take orders from customers accurately and in a timely manner.
  • Monitor dining room for cleanliness and proper set-up at all times.
  • Respond efficiently to guest inquiries and complaints in a professional manner.
  • Communicate effectively with kitchen staff regarding customer allergies or special requests.

Cafe Team Member

Abby's Health And Nutrition
Tampa, FL
07.2023 - 02.2024
  • Assisted customers with menu selections, answered questions, and made recommendations.
  • Operated cash registers to process payments from customers.
  • Prepared food items such as sandwiches, salads, and beverages according to recipes.
  • Ensured food safety standards were met by following proper sanitation procedures.
  • Demonstrated knowledge of company's products and services to provide accurate information to customers.
  • Assisted management in developing strategies to increase sales volume or improve efficiency.

National Recruitment Manager

Maxim Healthcare Staffing
Tampa, FL
11.2022 - 07.2023
  • Identify qualified nurses through various recruiting methods to fill travel and local contracts in medical facilities across the country.
  • Screen and interview prospective healthcare professionals, gather information, build profile packets, and submit to clients for review and potential employment opportunities.
  • Manage Nurses: build and maintain relationships, responsible for timely payroll, problem-solving skills required.
  • Maintain strict organization to track current nurses, active submissions, pipelines, ongoing conversations and follow-ups.

Business Affairs Manager

Power Home Remodeling
Riverview, FL
06.2022 - 11.2022
  • Managed, trained, and developed new Business Affairs Coordinator.
  • Additional responsibilities, project management, and ownership within the below duties.

Business Affairs Coordinator

Power Home Remodeling Group
Riverview, FL
04.2021 - 06.2022
  • Responsible for coordinating all office operations and procedures, and championing organizational efficiency.
  • Responsible for pre-employment communication, onboarding/off-boarding, and continued new hire support.
  • Planned and executed DEI/culture management through social events.
  • Managed inventory of office supplies, paperwork, equipment and apparel.
  • Served as a strategic liaison between all departments to enable cross company communication and action plan facilitation, including company-wide rollouts.
  • Worked with leadership team on meeting prep and content creation.
  • Acted as main point of contact for general questions from employees.

Application/Permitting Specialist

Trinity Solar
Cheshire, CT
02.2020 - 03.2021
  • Prepared permit, utility, and state application packages for residential solar approval.
  • Compiled information necessary to complete solar application packages, as well as track progress and update information in databases.
  • Maintained timely follow up to ensure projects stay on track and compliant.
  • Developed positive relationships with municipalities and applicable organizations.

Administrative Assistant

Trinity Solar
Cheshire, CT
09.2019 - 02.2020
  • Scheduled customers for structural site visits and service maintenance appointments.
  • Reviewed and processed service agreements.
  • Onboarded new hires and act as point of contact until hire date.
  • Created daily schedule of solar installation projects for installation crews.
  • Provided secretarial and office management support while building cooperative working relationships.

Outreach Representative

Trinity Solar
Cheshire, CT
06.2019 - 09.2019
  • Generated qualified leads of homeowners interested in residential solar energy systems through door-to-door methods.
  • Represented Trinity Solar and its brand with professionalism and integrity.

Secretary, VP, President

Resource Economics Club
Storrs, CT
09.2016 - 05.2019
  • Programmed weekly club meetings by lining up speakers, presenting potential job opportunities, and assisting the President and Vice President in numerous club affairs.
  • Collected minutes for meetings, took notes on upcoming events to present to the community and brainstormed various fundraising ideas.

Recruitment & Marketing Specialist

Dept. of Agricultural & Resource Economics
Storrs, CT
12.2016 - 12.2017
  • Wrote weekly digest to report on undergraduate, graduate, and faculty news for the Agricultural and Resource Economics Department.
  • Responsible for recruiting new students into the ARE major through presentations and information sessions.
  • Engaged on various social media platforms to relay information about ARE events to generate involvement and interest.

Sustainability Fellow

Sustainable CT
Waterbury, CT
05.2017 - 09.2017
  • Researched and documented sustainability initiatives in Connecticut municipalities.
  • Assisted in writing municipal assessments to be used as program recruitment tools.
  • Identified opportunities for multi-town collaborations.
  • Produced an end of internship report documenting successes and areas for improvement.
  • Created and delivered presentations and materials to town governors and local leaders.

UNITE Delegate

Alpha Phi Sorority
Storrs, CT
09.2016 - 05.2017
  • Acted as liaison between chapter and UNITE by recording notes, giving presentations, and promoting a positive chapter image within the Greek community.
  • Participated in various workshops at the University of Connecticut’s Emerging Greek Leaders Conference to refine leadership skills.

Education

B.S - Applied & Resource Economics, Business Management & Marketing

UNIVERSITY OF CONNECTICUT
Storrs, CT
05.2019

Skills

  • Office management
  • Onboarding/Orientation
  • Equipment Management/Inventory
  • People Management
  • Customer Service
  • Office supplies ordering/Tracking
  • Compliance
  • Policies implementation
  • Microsoft Office, Salesforce
  • Serving/Waitressing
  • Barista

Timeline

Front Desk Associate

Kodawari Studios
01.2024 - Current

Server

Keke's Breakfast Cafe
01.2024 - Current

Cafe Team Member

Abby's Health And Nutrition
07.2023 - 02.2024

National Recruitment Manager

Maxim Healthcare Staffing
11.2022 - 07.2023

Business Affairs Manager

Power Home Remodeling
06.2022 - 11.2022

Business Affairs Coordinator

Power Home Remodeling Group
04.2021 - 06.2022

Application/Permitting Specialist

Trinity Solar
02.2020 - 03.2021

Administrative Assistant

Trinity Solar
09.2019 - 02.2020

Outreach Representative

Trinity Solar
06.2019 - 09.2019

Sustainability Fellow

Sustainable CT
05.2017 - 09.2017

Recruitment & Marketing Specialist

Dept. of Agricultural & Resource Economics
12.2016 - 12.2017

Secretary, VP, President

Resource Economics Club
09.2016 - 05.2019

UNITE Delegate

Alpha Phi Sorority
09.2016 - 05.2017

B.S - Applied & Resource Economics, Business Management & Marketing

UNIVERSITY OF CONNECTICUT

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