Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Sain

Cleburne

Summary

Dynamic Store Manager with a proven track record at 7-11, excelling in customer service and inventory management. Recognized for enhancing store operations and training staff, fostering a motivated team environment. Skilled in POS systems and problem-solving, driving efficiency and customer satisfaction through effective merchandising and operational strategies.

Overview

10
10
years of professional experience

Work History

Store Manager

7-11 Convenience Store
08.2022 - Current
  • Assisted in daily store operations and customer service initiatives.
  • Learned inventory management procedures and maintained stock levels.
  • Supported team members in merchandising and product placement strategies.
  • Gained proficiency in point-of-sale (POS) systems for transaction processing.
  • Collaborated with management to uphold store standards and compliance regulations.
  • Engaged with customers to address inquiries and resolve issues effectively.
  • Executed visual merchandising displays to enhance product visibility and appeal.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.

Logistics Specialist Team Lead

Carvana
08.2021 - 08.2022
  • Coordinated logistics operations to ensure timely delivery of goods and materials.
  • Implemented process improvements to enhance supply chain efficiency and accuracy.
  • Analyzed shipping data to identify trends and optimize transportation routes.
  • Collaborated with vendors to negotiate contracts and improve service quality.
  • Managed inventory levels using advanced tracking systems for optimal stock control.
  • Led cross-functional teams in project initiatives aimed at reducing operational costs and improving service delivery.
  • Coordinated incoming and outgoing shipments to maintain schedules.

Head Cashier

Lowes Home Improvment
09.2015 - 08.2021
  • Supervised cash handling procedures, ensuring accuracy and compliance with financial regulations.
  • Trained and mentored junior cashiers on effective customer service techniques and operational processes.
  • Implemented inventory control measures to minimize discrepancies and optimize stock levels.
  • Developed efficient scheduling practices to align cashier availability with peak business hours.
  • Collaborated with management to streamline checkout processes, reducing wait times for customers.
  • Maintained detailed records of cash transactions, supporting accurate financial reporting and audits.
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Educated employees on register use, merchandising, and customer service.
  • Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.

Education

GED -

Hill College
Cleburne, TX

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Customer service management
  • Training and mentoring
  • Store opening and closing
  • Team leadership
  • Friendly and positive
  • Outstanding communication skills
  • Team leadership and coaching
  • Inventory management
  • Store merchandising
  • Cash management
  • Retail inventory management
  • Shift scheduling
  • Employee training
  • Inventory control
  • Recruitment and hiring
  • POS systems
  • Goals and performance
  • Team building and leadership
  • Team motivation

Timeline

Store Manager

7-11 Convenience Store
08.2022 - Current

Logistics Specialist Team Lead

Carvana
08.2021 - 08.2022

Head Cashier

Lowes Home Improvment
09.2015 - 08.2021

GED -

Hill College