Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
1
1
Language
Work History
Community Outreach Worker
Family Crisis Center
Raymondville, TX
03.2026 - Current
Educated community on domestic violence, sexual assault, and teen dating violence to raise awareness and promote prevention.
Coordinated outreach events with community agencies, collaborating for informational fairs to enhance community engagement.
Contributed to fundraising initiatives by facilitating event logistics and coordinating volunteers.
Established partnerships with local organizations to enhance service delivery and community engagement.
Trained and mentored junior staff on best practices for effective client interaction and support.
Enhanced community engagement by organizing and facilitating outreach events and workshops.
Connected individuals with available and relevant resources.
Substitute Teacher
Idea Public Schools
09.2025 - 04.2026
Effectively managed the classroom and documented daily notes and reports to encourage participation and minimize distractions.
Managed classroom dynamics, documenting daily notes and reports to enhance student participation and reduce distractions.
Adapted teaching methods to meet individual student needs, fostering a supportive and inclusive learning environment.
Ensured compliance with school policies and regulations, maintaining a safe and structured classroom.
Case Manager
Families Especial
11.2024 - 05.2025
Managed caseload of 4 to 9 homes to provide individual-centered care; facilitated communication with support services, ensuring accurate and compliant documentation to uphold agency standards.
Conducted weekly home visits and developed individual service plans for children in foster homes to address specific needs.
Achieved certification in CPR
Coordinated comprehensive care plans for clients, ensuring tailored support and resource allocation.
Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Education Coordinator
The Source
02.2023 - 10.2024
Taught parenting and prenatal classes for new and expecting mothers via Zoom, enhancing their knowledge and support during critical life stages.
Developed class enrollment forms and maintained class rosters to streamline participant management.
Led bible studies weekly.
Facilitated clinic calls and scheduled client appointments using Athena and Salesforce, improving client access to services.
Investigator
Department of Family Protective Services
12.2016 - 07.2022
Investigated child abuse and neglect cases, determining final dispositions based on evidence gathered.
Conducted interviews with children, school professionals, and alleged perpetrators to gather critical evidence for investigations.
Testified in court of all investigation findings.
Participated in court hearings for emergency and nonemergency child removals determined by investigation outcomes.
Promoted to Night Unit which handled Priority one cases which were initiated within 24 hours.
Collaborated with law enforcement and community agencies to provide comprehensive support for families.
Collaborated with multidisciplinary teams to assess risk factors and develop intervention strategies for at-risk families.
Documented findings in detailed reports, maintaining accuracy and compliance with state regulations and policies.
Led community outreach initiatives aimed at raising awareness of child protection services and available resources for families.
Education
Bachelor of Arts - Criminal Justice, Pre-Law minor
Texas A&M University
Corpus Christi
08-2016
Skills
Community relations development
Data management
Report preparation
Community engagement coordination
Trauma-informed care
Teamwork and collaboration
Community engagement
Bilingual-Spanish and English
Communication skills
Conflict resolution techniques
Effective leadership
Microsoft Office Suite
Knowledge of Square POS systems, cashier skills
Strategic problem-solving
Engaging communication techniques
Coordinating events
LEADERSHIP
Lifeline Heart of Worship-SOZO
2022-Current
Young Adult Leader
Part of the leadership team involved in mentoring young adults from the ages of 18-35
Lead monthly small groups for mothers.
Team Lead for café team for the church.
Lead team in café sales, creating a café menu and utilize customer service skills.
Serve in church café Wednesdays and Sunday serving over 2,000 attendees.
Utilize Square POS register to conduct sales.
Languages
Spanish
Timeline
Community Outreach Worker
Family Crisis Center
03.2026 - Current
Substitute Teacher
Idea Public Schools
09.2025 - 04.2026
Case Manager
Families Especial
11.2024 - 05.2025
Education Coordinator
The Source
02.2023 - 10.2024
Investigator
Department of Family Protective Services
12.2016 - 07.2022
Bachelor of Arts - Criminal Justice, Pre-Law minor
Community Outreach Representative at Ohio State University, College of NursingCommunity Outreach Representative at Ohio State University, College of Nursing