Amanda Sanchez
Belen
Summary
Dedicated employee with proven experience in leading and managing investigative teams. Skilled in analyzing data, identifying trends, and implementing effective strategies to ensure thorough and accurate investigations.
Overview
13
13
years of professional experience
Work History
State Investigator
Los Lunas Community Program
Los Lunas
11.2024 - Current
- Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
- Partnered with senior HR team to communicate company standards and policies.
- Reported results of investigations with written observations and photographs, and produced final reports.
- Prepared detailed investigative reports and presentations, summarizing findings and recommending actionable steps.
- Maintained confidentiality of sensitive information at all times.
- Documented facts and statements gathered from complainants, witnesses and accused persons.
- Managed caseloads efficiently, prioritizing tasks and meeting strict deadlines in high-pressure environments.
SUPERVISOR
Department of Health
Albuquerque
01.2021 - 11.2024
- Led a team of investigators in conducting thorough and timely investigations on abuse, neglect and exploitation allegations.
- Trained and mentored staff on investigative techniques and best practices for workplace compliance.
- Improved efficiency by streamlining processes and introducing new technology tools for investigations.
- Conducted thorough research and analysis to uncover crucial evidence in complex investigations.
- Successfully interviewed witnesses and gathered statements to build a strong case against perpetrators.
- Collaborated effectively with law enforcement agencies to coordinate efforts and share information.
INVESTIGATOR
Department of Health
Albuquerque
01.2019 - 01.2021
- Maintained organized records of all information and material pertinent to open investigations.
- Reported results of investigations with written observations and photographs, and produced final reports.
- Maintained strict confidentiality and discretion in handling sensitive information and investigations.
- Developed and implemented investigative strategies to identify, track, and address illegal activities and misconduct.
- Utilized advanced surveillance techniques and equipment to gather evidence and monitor subjects discreetly.
- Documented facts and statements gathered from complainants, witnesses and accused persons.
- Reviewed police reports, medical records, and other documents for evidence.
QUALITY IMPROVEMENT SPECIALIST
Open Skies Healthcare
Albuquerque
01.2017 - 01.2019
- Developed and implemented quality improvement initiatives to streamline processes and increase efficiency.
- Conducted data analysis to identify trends, inconsistencies, and areas for improvement.
- Facilitated training sessions to educate staff on quality improvement practices and strategies.
FOSTER PARENT
Arca
Albuquerque
01.2012 - 01.2017
- Provided stable and nurturing home environment for children in need.
- Communicated effectively with biological parents and professionals to ensure child's progress.
- Developed personalized care plans to meet each child's emotional and developmental needs.
Education
MASTER'S DEGREE - BUSINESS ADMINISTRATION
Keller Graduate School of Management
01.2019
BACHELOR'S DEGREE - CRIMINAL JUSTICE
Devry University
01.2017
Skills
- Leadership
- Communication
- Critical thinking
- Teamwork
- Time management
- Decision-making
- Reporting and documentation
- Witness interviews
References
- Pablo Padilla, Incident Management Bureau Supervisor, Department of Health, 5052506124
- Jennifer Madrid, Human Resources, Arca, 5053326700
Timeline
State Investigator
Los Lunas Community Program
11.2024 - Current
SUPERVISOR
Department of Health
01.2021 - 11.2024
INVESTIGATOR
Department of Health
01.2019 - 01.2021
QUALITY IMPROVEMENT SPECIALIST
Open Skies Healthcare
01.2017 - 01.2019
FOSTER PARENT
Arca
01.2012 - 01.2017
MASTER'S DEGREE - BUSINESS ADMINISTRATION
Keller Graduate School of Management
BACHELOR'S DEGREE - CRIMINAL JUSTICE
Devry University
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