Amanda Savai'i
Waimanalo,HI
Summary
Dynamic Cargo Agent at U.S Aviation Corp with proven expertise in ground handling operations and customer service. Recognized for enhancing operational efficiency through effective teamwork and adherence to safety regulations. Skilled in cargo loading and unloading, demonstrating strong work ethic and adaptability in fast-paced environments.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
11
11
years of professional experience
Work History
Cargo Agent
U.S Aviation Corp
05.2025 - Current
- Coordinated cargo handling and transportation logistics to ensure timely delivery of shipments.
- Monitored compliance with safety regulations during cargo operations, promoting a secure work environment.
- Assisted in loading and unloading cargo from aircraft, utilizing proper equipment and techniques.
- Communicated effectively with team members to streamline operations and resolve issues promptly.
- Conducted routine inspections of cargo to ensure integrity and prevent damage during transit.
- Adapted quickly to changing priorities and worked efficiently in fast-paced environments.
- Provided support during peak periods or staff shortages, demonstrating adaptability and teamwork skills.
Inventory Specialist
WIS International Services
05.2024 - 10.2024
- Conducted accurate inventory counts using handheld scanners and inventory management software.
- Assisted in organizing stock for efficient retrieval and minimized discrepancies during audits.
- Collaborated with team members to maintain a clean and organized workspace in compliance with safety standards.
- Monitored stock levels and reported shortages or excesses to ensure optimal inventory flow.
- Implemented best practices for data entry, enhancing accuracy in inventory records and reporting.
- Engaged in continuous learning about industry tools and technologies to improve operational efficiency.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
Line Packaging
Elwood Staffing
11.2023 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assembled components with attention to detail and quality standards.
- Collaborated with team members to meet production targets consistently.
- Followed safety protocols rigorously to maintain a safe working environment.
Cabin Agent
UniFi Aviation
03.2022 - 04.2023
- Maintained knowledge of safety protocols and emergency procedures.
- Supported ground crew operations by preparing necessary documentation.
- Resolved passenger inquiries and concerns with professionalism and efficiency.
- Conducted thorough cleaning of aircraft cabins, ensuring adherence to safety and sanitation protocols.
- Utilized specialized cleaning equipment to maintain high standards of cleanliness and hygiene.
- Collaborated with team members to efficiently prepare aircraft for passenger boarding.
- Inspected cabin interiors for damages or discrepancies, reporting issues promptly for resolution.
- Assisted in training new staff on proper cleaning techniques and safety measures.
- Managed time effectively to meet tight turnaround schedules between flights.
- Implemented best practices for waste disposal and recycling within the cabin environment.
- Maintained inventory of cleaning supplies, ensuring adequate stock levels for operations.
- Enhanced cabin cleanliness by thoroughly vacuuming, dusting, and sanitizing all surfaces.
- Assisted in training new employees on best practices for cabin cleanliness and sanitation techniques.
- Complied with company protocols regarding lost-and-found items, ensuring proper documentation and storage procedures were followed.
- Reduced risk of illness transmission with proper disposal of waste materials, including biohazardous items.
- Maintained a safe and hygienic environment for passengers by diligently disinfecting high-touch areas.
- Contributed to on-time departures by efficiently completing cleaning tasks within tight timeframes.
- Maximized efficiency by adhering to assigned work schedules and prioritizing tasks based on aircraft turnaround times.
- Upheld customer experience standards with prompt removal of leftover food items and restocking essential supplies.
- Ensured passenger satisfaction through detailed attention to seat pockets, tray tables, and overhead compartments.
- Collaborated effectively with cross-functional teams such as ground crew, maintenance staff, and flight attendants to prepare aircrafts for departure swiftly.
- Demonstrated adaptability by quickly adjusting to changing work schedules due to unpredictable flight delays or cancellations.
- Continuously improved personal performance by actively seeking feedback from supervisors and colleagues.
- Supported airline reputation for excellence by delivering consistently spotless cabins in preparation for boarding.
Cashier
7-Eleven Hawaii
11.2015 - 08.2021
- Processed customer transactions efficiently using point-of-sale systems
- Maintained accurate cash drawer balances throughout shifts
- Assisted customers with product inquiries and store navigation
- Collaborated with team members to enhance customer service experiences
- Managed inventory levels by restocking shelves and organizing displays
- Handled returns, exchanges, and refunds in accordance with store policies
- Ensured cleanliness and organization of checkout area for optimal efficiency
- Trained new staff on register operations and customer interaction protocols
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Drive-Thru Cashier
Burger King
03.2014 - 10.2014
- Processed customer orders efficiently in high-volume drive-thru environment.
- Operated cash register and handled transactions accurately, ensuring proper change distribution.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area to enhance operational efficiency.
- Collaborated with team members to streamline order preparation and improve service speed.
- Implemented best practices for cash handling, reducing discrepancies during shifts.
- Assisted management in identifying areas for process improvement to enhance overall performance.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Assisted customers with menu items and accurate order fulfillment.
- Followed food safety and sanitation guidelines at all times.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Demonstrated excellent customer service skills to increase customer satisfaction.
Education
No Degree -
Olomana Youth Center
Kailua06-2011
Skills
- Ground handling operations
- Cargo loading
- Cargo unloading
- Dangerous goods handling
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Money handling
- Customer relations
- Written and verbal communication
- Cash register operation
- Order taking
- Professionalism and courtesy
- Cash management
- Cash register systems
- Payment processing
- Product restocking
- Strong work ethic
- Maintaining confidentiality
- Adherence to safety regulations
- Efficient cleaning techniques
- Adaptability to change
- Chemical handling
- Record keeping
- Proper waste disposal
- Interior aircraft familiarity
- Teamwork and collaboration
Timeline
Cargo Agent
U.S Aviation Corp
05.2025 - Current
Inventory Specialist
WIS International Services
05.2024 - 10.2024
Line Packaging
Elwood Staffing
11.2023 - 01.2024
Cabin Agent
UniFi Aviation
03.2022 - 04.2023
Cashier
7-Eleven Hawaii
11.2015 - 08.2021
Drive-Thru Cashier
Burger King
03.2014 - 10.2014
No Degree -
Olomana Youth Center
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