Amanda Schell
Chicago,IL
Summary
Dynamic healthcare professional with extensive experience in developing and implementing tailored therapy plans to support diverse patient needs. Expertise in patient assessment, therapeutic interventions, and progress evaluation, complemented by a strong commitment to collaboration and measurable results. Recognized for effective communication, empathy, and problem-solving skills within clinical settings, fostering a compassionate environment that enhances patient care. Proficient in leveraging emerging technologies to optimize treatment approaches and drive continuous improvement, dedicated to elevating the quality of life for individuals across all age groups.
Overview
15
15
years of professional experience
1
1
Certification
Work History
OT/PT Lymphedema Therapy Team Coordinator
Endeavor Health
02.2025 - Current
- Enhanced patient functionality through evidence-based therapeutic interventions and exercises.
- Provided education to patients and families on coping strategies, adaptive equipment, and safety modifications.
- Documented patient progress accurately and efficiently, ensuring compliance with regulatory requirements.
- Conducted thorough evaluations to assess patient needs, functional limitations, and potential for improvement.
- Participated in continuing education opportunities to stay current with industry trends and best practices in occupational therapy.
- Customized standard plans to meet individual abilities and needs.
- Meticulously reviewed records and referrals to determine and implement best treatment methods.
- Developed customized home exercise programs, enabling patients to maintain progress outside of therapy sessions.
- Improved patient outcomes by implementing individualized treatment plans and monitoring progress.
- Enhanced overall quality of life for patients with chronic conditions by addressing physical, cognitive, psychosocial, and sensory impairments.
- Consulted with direct-care staff to implement best methods to achieve therapy goals.
- Provided education to empower patients and families to understand conditions, treatments and treatment options for managing symptoms.
- Helped patients with cognitive and mental health conditions to improve ability to think, learn and memorize.
- Established compassionate and caring relationships with patients.
- Performed evaluations and assessments to recommend best treatment for individual patients.
- Provided interventions and treatments to improve patient abilities to perform daily activities, manage symptoms and prevent injury.
- Coordinated interventions with multidisciplinary treatment team.
- Performed assessments during treatment to determine progress according to goals.
- Recommended equipment to use in-home to maximize opportunities for wellness.
- Adapted environments by making changes to patient homes, workplaces and school environments to promote safety, independence and participation.
- Facilitated patient independence in daily living activities, employing adaptive equipment and environmental modifications.
- Participated in professional development seminars and workshops, staying abreast of advancements in occupational therapy.
- Streamlined therapy processes to enhance service delivery efficiency, ensuring timely patient care.
- Improved patient mobility with tailored exercise routines and manual therapy techniques.
- Initiated research project to evaluate effectiveness of new occupational therapy interventions, contributing to evidence-based practice.
- Improved patient satisfaction by customizing therapy interventions to align with individual preferences and goals.
- Collaborated with interdisciplinary team members for comprehensive patient care and optimal results.
- Mentored occupational therapy students during clinical rotations, fostering professional growth and development.
- Reduced hospital readmission rates by providing thorough post-discharge follow-up care and education.
- Led team of occupational therapy assistants, overseeing their work and facilitating professional development through mentoring.
- Conducted comprehensive assessments for new patients to identify functional limitations and establish therapeutic goals.
- Developed patient education materials on ergonomics and injury prevention, promoting wellness in community.
- Advocated for patients' needs, securing necessary resources and support services to aid in their rehabilitation.
- Collaborated with multidisciplinary teams to ensure cohesive approach to patient care, optimizing overall outcomes.
- Conducted workshops for caregivers and family members, equipping them with strategies to support patient rehabilitation at home.
- Improved functional outcomes for pediatric patients by integrating play-based therapy techniques into treatment plans.
- Enhanced team performance by implementing peer review system, fostering culture of continuous improvement.
- Enhanced patient rehabilitation outcomes by developing and implementing individualized therapy programs.
- Promoted independence in activities of daily living through task analysis, environmental adaptations, and compensatory techniques.
- Enhanced communication with healthcare providers, sharing patient progress and adjusting treatment plans as necessary.
- Advocated for occupational therapy services within healthcare system, highlighting value of occupational therapy in patient care.
- Increased patient engagement in therapeutic activities by incorporating innovative occupational therapy techniques.
- Streamlined documentation processes, ensuring accurate and timely records while maintaining patient confidentiality.
- Coordinated discharge planning efforts alongside case managers to ensure seamless transitions between care providers upon leaving facility.
- Evaluated patient conditions, histories, and goals.
- Provided clinical services to clients with various physical, mental and emotional impairments.
- Determined best treatment plans to meet objectives for school, work, and home life.
- Built strong relationships with customers through positive attitude and attentive response.
- Supported the successful completion of departmental objectives through proactive coordination of resources, personnel assignments, and workload balancing across various projects.
- Used advanced features of Microsoft Office to complete necessary reports for senior management review.
- Managed multiple projects simultaneously, prioritizing tasks for optimal resource allocation and workflow efficiency.
- Used advanced features of Microsoft Office to complete all necessary reports for senior management review.
- Created staff schedules, approved requested time off and updated reports.
- Increased team efficiency by streamlining communication channels and implementing task management software.
- Supervised [Number] co-workers.
- Directed weekly status meetings with agenda-setting, note-taking, and follow-up action items to ensure alignment among all stakeholders involved in ongoing projects.
- Implemented performance tracking systems to monitor individual progress and identify areas for improvement in realtime.
- Worked with proprietary software to reduce [Type] issues and increase productivity.
- Developed strong relationships with cross-functional teams, facilitating collaborative efforts towards shared goals.
- Enhanced project outcomes by coordinating team efforts and ensuring timely completion of assignments.
- Implemented process improvements by evaluating existing workflows, identifying inefficiencies, and proposing actionable solutions.
- Managed team workload to reach targets for specific tasks.
- Served as a liaison between management and team members to address concerns and facilitate problem-solving initiatives.
- Improved team collaboration with regular meetings, progress updates, and transparent communication.
- Covered shift shortages for [Type] shifts to keep production schedule on time.
- Mentored junior team members, fostering professional growth through skill development workshops and one-on-one coaching sessions.
- Championed company culture/values ensuring team''s adherence to organizational guidelines/standards while maintaining high levels of morale.
Lead Massage Therapist
Balance Spa & Fitness
05.2011 - 07.2012
- Maximized resource utilization by coordinating equipment, staff, and therapy schedules for efficient service delivery.
- Safeguarded quality of care by conducting regular audits of therapy programs, identifying areas for improvement, and implementing corrective measures.
- Expanded program offerings to meet the diverse needs of the patient population served, contributing to increased census numbers over time.
- Improved patient outcomes by developing and implementing customized rehabilitation plans.
- Boosted staff competency levels through ongoing training sessions, workshops, and mentorship opportunities.
- Promoted adherence to evidence-based practices, staying current on industry trends and research developments to inform treatment approaches.
- Strengthened community connections by establishing partnerships with local organizations and support groups for patients and their families.
- Enriched patient experiences with the inclusion of holistic therapies such as yoga or meditation into standard rehabilitation regimens when appropriate.
- Advocated for patients'' rights and needs by serving as a liaison between patients, families, and healthcare professionals.
- Led interdisciplinary team meetings to review patient progress, discuss challenges, and strategize on best approaches for successful outcomes.
- Ensured timely progress tracking with accurate documentation of patient milestones and adjustments to treatment plans.
- Executed and complied with policies regarding patient admission, care and records to maintain standards of excellence for patients and families.
- Elevated the reputation of the rehabilitation program through participation in industry conferences, networking events, and publication of case studies highlighting successes in patient care.
- Increased interdisciplinary collaboration, fostering effective communication among healthcare professionals for optimal patient care.
- Empowered patients with self-care strategies by providing education on injury prevention and home exercises for continued improvement posttherapy.
- Championed a culture of continuous improvement within the team through constructive feedback exchanges during regular performance evaluations.
- Performed or oversaw initial patient assessments and evaluated response to treatment interventions.
- Supervised, oriented, trained and counseled department employees to improve job performance and maintain high standards of patient care.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Maintained client treatment records and designed long-term care programs for return customers.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Developed and maintained client relationships, leading to high rate of repeat business through exceptional service and follow-up.
- Participated in continuous education to master latest techniques in massage therapy.
- Contributed to a positive working environment by fostering a supportive and collaborative atmosphere among fellow therapists and clinic staff members alike.
- Performed thorough consultations before each session to determine clients'' goals for treatment while also identifying potential contraindications or precautions needed during the massage process itself.
- Educated clients on self-care techniques, empowering them to maintain their well-being between appointments.
- Skillfully addressed diverse client needs by adapting massage modalities accordingly while adhering to appropriate pressure levels throughout each session''s duration.
- Participated in ongoing professional development opportunities to stay current on industry trends and enhance skillset as a therapist.
- Collaborated with healthcare professionals to develop holistic treatment plans for clients with chronic pain.
- Researched new massage techniques and treatments.
- Inncreased refferal
Education
Master of Science - Occupational Therapy
University of Illinois At Chicago
Chicago, IL07-2014
Bachelor of Social Work - Family Studies
James Madison University
Harrisonburg, VA05-1998
Skills
- Activity analysis
- Family and patient education
- Goal setting experience
- Progress assessments
- Direct patient care
- Patient assessments
- Adaptive equipment
- Home modifications
- Intervention planning
- Clinical reasoning
- Documentation skills
- Orthopedic rehabilitation
- Document management
- Interdisciplinary collaboration
- Staff education and training
- Team collaboration
Certification
- OTR - Occupational Therapist Registered
- Certified [Job Title], [Company Name] - [Timeframe]
- [Area of certification] Training - [Timeframe]
- [Area of expertise] License - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
Timeline
OT/PT Lymphedema Therapy Team Coordinator
Endeavor Health
02.2025 - Current
Lead Massage Therapist
Balance Spa & Fitness
05.2011 - 07.2012
Master of Science - Occupational Therapy
University of Illinois At Chicago
Bachelor of Social Work - Family Studies
James Madison University