Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Amanda Schrider-Rhodes

General Manager
Austin,TX
Amanda Schrider-Rhodes

Summary

Being in the Automotive Industry for over 24 years, I have a proven track record of capitalizing on new revenue potential and the ability to manage all aspects of daily business operations to improve gross profit. I have expertise in financial management, sales management, banking relationships, closing abilities, sales presentation, sales process, negotiations, needs assessment and team building. I am extremely organized, highly motivated, dedicated, ambitious, and personable. I have solid written and verbal communication skills as well as extensive supervisory experience which enables me to provide motivation and mentoring.

Overview

21
years of professional experience
1
Certification

Work History

CHUCK NASH CHEVROLET BUICK GMC

GENERAL MANAGER
12.2022 - Current

Job overview

  • Hired and trained an entirely new management team as well as doubled the sales force to be able to produce the results needed for the store.
  • Effectively and swiftly opened a brand new Fleet and Commercial Department as well as a brand new Body Shop.
  • Successfully managed a multi franchise store to include Chevrolet, Buick, GMC, Business Elite Fleet and Commercial, and Chuck Nash Collision Center.
  • Effectively lead and mentored a team of over 225 employees.
  • Servant leadership management style. People are my biggest asset, I am fully committed to the growth and development of each and every person on my team.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Formulated policies and procedures to streamline operations.
  • Championed continuous improvement initiatives that enhanced operational performance across all departments.
  • Collaborated with cross-functional teams to develop innovative solutions.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

BMW OF SOUTH AUSTIN (HENDRICK AUTOMOTIVE GROUP)

GENERAL MANAGER
08.2020 - 11.2022

Job overview

  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Increased sales 300% year over year while increasing market share by additional 22% in first year.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Increased profitability by 3000% year over year by increasing sales drastically, rebuilding entire used car department and combing through expenses to renegotiate all contracts.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Introduced new methods, practices, and systems to reduce turnaround time, increasing used car profitability and frontline ready cars in under 4 days.
  • Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
  • Created and negotiated the largest company automotive partnership with Moody Theater.

AUDI SOUTH AUSTIN (HENDRICK AUTOMOTIVE GROUP)

GENERAL MANAGER
04.2019 - 07.2020

Job overview

  • Increased volume in both new and used car departments by 200% before end of first year.
  • Successfully managed team of 85 employees.
  • Increased sales profitability by 150% within the first 4 months.
  • Grew Fixed Operations business by 100% after 90 days.
  • Managed daily operations, ensuring smooth functioning of all departments including sales, service, parts, and finance.
  • Spearheaded cost reduction initiatives, resulting in significant savings for dealership while maintaining quality standards.
  • Attracted highly skilled staff members by offering competitive compensation packages, fostering a supportive workplace culture, and promoting career advancement opportunities.
  • Continuously assessed market trends to adapt strategies accordingly for sustained growth in a dynamic industry landscape.
  • Displayed financial responsibility through P&L management.
  • Developed and maintained strong relationships with manufacturers, leading to better negotiation outcomes.
  • Championed continuous improvement initiatives, fostering a culture of innovation and excellence within the dealership.
  • Led successful negotiations with vendors, securing advantageous pricing agreements for the dealership''s purchasing needs.
  • Boosted employee morale and reduced turnover by creating a positive work environment and offering ongoing professional development opportunities.
  • Facilitated collaboration between departments to improve overall performance and customer experience.
  • Utilized reports, analyzed information and monitored trends to identify opportunities.
  • Increased dealership revenue by implementing strategic sales and marketing initiatives.

HENDRICK LEXUS (HENDRICK AUTOMOTIVE GROUP)

RETAIL OPERATIONS MANAGER
04.2018 - 04.2019

Job overview

  • Increased sales numbers by 200% within initial 6 months.
  • Directed training and performance monitoring for 125 staff members.
  • Collaborated closely with other managers to exchange best practices in retail operations management and drive continuous improvement across organization.
  • Reviewed store sale numbers, cost of inventory, operational expenses and inventory losses.
  • Determined layout of store merchandise for visual appeal to consumers.
  • Improved customer satisfaction ratings with attentive service, prompt issue resolution, and proactive relationship building efforts.
  • Contributed to leadership team for implementing company policies and procedures.
  • Managed inventory control and stock levels by implementing accurate tracking systems and optimizing orders.
  • Oversaw all aspects of store operations, ensuring consistent compliance with company policies and industry regulations.
  • Developed a high-performing team through effective recruitment, training, and mentoring initiatives.
  • Championed a culture of continuous improvement within the team by encouraging open feedback, experimentation with new ideas, and learning from both successes and failures.
  • Provided regular feedback to employees regarding their performance as part of a comprehensive talent development plan focused on individual growth potential.

HENDRICK AUTOMOTIVE GROUP LUXURY DIVISION

MARKET AREA DIRECTOR OF FINANCE
06.2016 - 04.2018

Job overview

  • Managed the finance departments of 22 luxury stores within the Hendrick Organization.
  • Worked directly with the Market Area Vice President to become the highest performing market area within the entire organization.
  • Increased the F&I performance to over $2,400 per copy in each of the stores that I trained and managed.
  • Ensured that the CIT reports were managed on a daily basis and kept under 7 days in each location.
  • Monitored regional performance metrics, providing timely feedback and implementing corrective actions when necessary to ensure goals were achieved consistently across all locations.
  • Performed audits to reduce and control loss and meet internal audit and compliance objectives.
  • Created a culture of accountability among staff members by setting clear expectations regarding job responsibilities and performance goals consistent with company values.
  • Created and managed execution of store business plans to drive KPI results and maximize business opportunities.
  • Developed high-performing teams through strategic recruitment, training, and performance management efforts.
  • Determined performance benchmarks and completed ongoing evaluation of employee work.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

SR MANAGEMENT CO.

CONSULTANT/OPERATOR
08.2014 - 06.2016

Job overview

  • Consulted for many privately and publicly owned dealer groups. Hired to completely retrain finance departments, handle major loss issues with CIT, hire and train all new F&I personnel.
  • Helped to increase Finance Department profitability by more than $1,200/copy bringing most stores to over $2,500/copy.
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Assisted clients in navigating complex industry challenges, offering expert guidance and strategic recommendations.

LAKE NORMAN CHRYSLER JEEP DODGE

FINANCE DIRECTOR
08.2003 - 08.2014

Job overview

  • Assisted with recruiting, interviewing, and hiring new department employees.
  • Managed and trained team of 8 Finance Managers while increasing profitability of department consistently year after year.
  • Set clear departmental objectives and developed effective strategies to achieve targeted goals.
  • Mentored junior finance team members, fostering a culture of continuous learning and professional development within department.
  • Successfully managed multiple audits, ensuring accurate financial information was presented to external parties without discrepancies or delays.
  • Established strong relationships with banking partners to facilitate access to essential funding channels.
  • Verified compliance of financial policies and accounting procedures against federal regulations.
  • Led successful negotiations on financing terms, resulting in lower interest rates and improved cash flow for the organization.

Education

NADA LEADERSHIP ACADEMY
CHARLOTTE, NC

GRADUATE
03.2017

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Staff Management
  • Customer Relations
  • Efficient multi-tasker
  • Relationship Building
  • P&L Management
  • Process Improvements
  • Strategic Planning

Certification

  • Reynolds and Reynolds
  • CDK
  • Excel
  • Google Docs
  • Dealertrack
  • RouteOne
  • Eleads
  • Executive Eye


Timeline

GENERAL MANAGER

CHUCK NASH CHEVROLET BUICK GMC
12.2022 - Current

GENERAL MANAGER

BMW OF SOUTH AUSTIN (HENDRICK AUTOMOTIVE GROUP)
08.2020 - 11.2022

GENERAL MANAGER

AUDI SOUTH AUSTIN (HENDRICK AUTOMOTIVE GROUP)
04.2019 - 07.2020

RETAIL OPERATIONS MANAGER

HENDRICK LEXUS (HENDRICK AUTOMOTIVE GROUP)
04.2018 - 04.2019

MARKET AREA DIRECTOR OF FINANCE

HENDRICK AUTOMOTIVE GROUP LUXURY DIVISION
06.2016 - 04.2018

CONSULTANT/OPERATOR

SR MANAGEMENT CO.
08.2014 - 06.2016

FINANCE DIRECTOR

LAKE NORMAN CHRYSLER JEEP DODGE
08.2003 - 08.2014

NADA LEADERSHIP ACADEMY

GRADUATE

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Amanda Schrider-RhodesGeneral Manager