Amanda Schwanke
Beaver Dam,WI
Summary
Skilled in compassionate caregiving and vital signs monitoring, I enhanced resident satisfaction at Touchstone Living Care through attentive support and efficient healthcare reporting. Leveraging my expertise in elderly care and excellent communication, I consistently delivered high-quality care, achieving significant improvements in patient well-being and safety.
Overview
9
9
years of professional experience
Work History
Resident Aide
Touchstone Living Care
09.2023 - Current
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Improved resident satisfaction by providing compassionate and attentive care.
- Responded quickly to emergency situations involving resident health or safety concerns, taking immediate action to address the issue at hand.
- Actively participated in ongoing staff training programs to maintain knowledge on best practices in residential care settings.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Delivered meal assistance services to residents who required additional support during mealtimes, ensuring adequate nutrition intake for each individual''s dietary needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Facilitated smooth transitions for new residents by providing comprehensive orientation and support during their initial period of adjustment.
- Conducted regular room checks to ensure cleanliness, safety, and overall well-being of residents within the facility.
- Developed strong relationships with residents'' families by maintaining open lines of communication regarding their loved one''s care and progress.
- Remained alert to problems or health issues of clients and competently responded.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Delivered high-quality care to Type patients in hospital facility.
Cosmetologist
Cattail Salon
07.2022 - 08.2023
- Maintained client treatment records and designed long-term care programs for return customers.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
- Maintained regular client list and successfully handled walk-in customers.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Processed payments, entering sales in register for prompt customer service.
- Answered phone calls and emails to schedule client appointments.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Cosmetologist
Great Clips
02.2016 - 07.2022
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Maintained regular client list and successfully handled walk-in customers.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Processed payments, entering sales in register for prompt customer service.
- Answered phone calls and emails to schedule client appointments.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Conducted thorough consultations with clients to assess their desired outcomes and develop customized treatment plans accordingly.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
Education
Cosmetology License - Cosmetology/Barbering
Advanced College Of Cosmetology
Waupun, WI01.2016
High School Diploma - General Studies
Horicon High School
Horicon, WI05.2007
Skills
- Assisted Living Experience
- Elderly Care
- Compassionate Caregiving
- Dementia Care
- Bedside manner
- Client Confidentiality
- Patient assistance
- Vital signs monitoring
- Clinical Documentation
- Medication Administration
- Infection Control
- Laundry services
- Continuing education
- Positioning management
- Fall prevention
- Toileting assistance
- Patient Care
- Dressing assistance
- Personal Hygiene Assistance
- Mental health care
- Healthcare reporting
- Time Management
- Attention to Detail
- Multitasking
- Vital signs
- Excellent Communication
- HIPAA Compliance
- Client documentation
Languages
English
Elementary
Timeline
Resident Aide
Touchstone Living Care
09.2023 - Current
Cosmetologist
Cattail Salon
07.2022 - 08.2023
Cosmetologist
Great Clips
02.2016 - 07.2022
Cosmetology License - Cosmetology/Barbering
Advanced College Of Cosmetology
High School Diploma - General Studies
Horicon High School
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