Amanda Sciota

Guarantee all move-ins are walked with residents to ensure satisfaction.
Complete weekly, monthly, quarterly, and annual reports in a timely and thorough manner.
Manage office workflow for maximum efficiency and productivity.
Approve invoices, ensuring timely receipt for all work performed, and review Budget Comparisons to ensure accurate posting of recurring contract invoices.

Utilize accounts payable systems and ensure adherence to budget constraints, making adjustments as needed for income and expense management.
Actively participate in the budget process and recognize recurring contract expirations, collaborating with the Director of Facilities to submit new contracts to VP or SVP of Residential Operations.
Maximize security deposit deductions from vacating residents, including walking move-outs and assigning legal deposit deductions.
Represent the Property in legal matters regarding resident issues.

Explained policies and procedures to tenants and enforced rules.

Kept records of correspondence with residents and tenants.

Received, checked and processed applications for new leases.

Fielded interested leads' phone calls and emails, providing immediate response to questions.

Monitored status of all active leases to prepare for renewals or vacancies, enforced

occupancy terms, and document updates, payments and property maintenance services.

Welcomed guests to leasing office, asked open-ended questions and offered assistance with issues or concerns.

Led property tours to showcase amenities to prospective tenants and offered valuable

information regarding major features.

Contacted and followed up with tenants on renewal notices.

Encouraged prospective tenants to fill out applications after property tours.

Collaborated with property managers to keep units ready for new tenants and oversee smooth moves.

Escalated critical issues to property manager to ensure immediate resolution.

Conducted background checks on applicants.

Took prospective clients on property tours, answered questions and addressed concerns.