I'm professional with a strong background in customer service and attention to detail. Proven ability to enhance operational efficiency and foster teamwork. Skilled in data entry and critical thinking, consistently delivering exceptional results while maintaining a clean and organized work environment. I'm very time managed and never late to anything.
Overview
7
7
years of professional experience
Work History
Welder
Austal USA
11.2023 - Current
Welded in flat, horizontal, vertical, and overhead positions.
Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
Front Desk Receptionist
Microtel Inn&suites by Wyndham
06.2022 - 11.2023
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Collected room deposits, fees, and payments.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Maintained accurate records of visitor logs for security purposes and compliance with company policies.
Host
Olive Garden
10.2021 - 02.2022
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Inventory Specialist
CarMax
05.2021 - 10.2021
Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
Performed data entry and completed proper paperwork.
Completed physical inventory counts each day.
Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
Assistant Manager
Dominos Pizza Inc.
06.2018 - 05.2021
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.