Amanda Sellars
Colorado Springs,CO
Summary
Experienced Veterinary Technician with a demonstrated history of providing exceptional care to animals in a fast-paced clinical setting. Highly detail-oriented, with a keen ability to multitask and manage multiple priorities simultaneously. Proven ability to work effectively as part of a team, as well as independently. Strong communication and interpersonal skills, with the ability to build rapport with clients and educate them on their pet's health and wellness needs. Passionate about animal welfare and committed to delivering high-quality veterinary care.
Overview
12
12
years of professional experience
Work History
Veterinary Technician
Banfield Pet Hospital
01.2019 - Current
- Administered medications to animals in treatment and documented changes in condition.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Collected patient biopsies and blood samples for laboratory analysis.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Performed fecal examinations, urinalysis and bloodwork.
- Obtained patient history from owners and performed physical examinations.
- Performed dental cleanings using ultrasonic scaler.
Customer Service Coordinator
Banfield Pet Hospital
08.2018 - 12.2019
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Resolved concerns with products or services to help with retention and drive sales.
- Explained charges, fees, terms of sales, and service agreements to customers daily.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Accounting Manager
Secure Collateral Management
01.2012 - 07.2018
- Managed banking reconciliations and monthly balance sheet statements.
- Collaborated with other departments to achieve accurate and prompt financial reporting.
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Completed bi-weekly payroll for company employees.
- Developed and implemented various procedures to improve accounting process.
- Generated monthly and quarterly financial statements for executive review.
Education
High School Diploma -
Eastfield Community College
Mesquite, TXSkills
- Intravenous Injection
- Thoracic and Abdominal Radiograph
- Surgical Assistance
- Jugular Intravenous Catheterization
- Cytocentesis
- Medical History Collection
- Physical Examination
- Heartworm Diagnostic Testing
- Anesthesia Administration
- Canine and Feline Intubation
- Medication Administration
- Emergency and Preventive Care
- Fluorescein Stain Test
- Wound Treatment
- Euthanasia
- Ear Sample Collection
- Surgical Procedures and Support
- Intramuscular Injection
- Instrument Pack Sterilization
- Medication Labeling
- Vital Signs
- Vaccinations
- IV Medication Administration
- General Anesthesia Monitoring
- Surgical Preparation
Timeline
Veterinary Technician
Banfield Pet Hospital
01.2019 - Current
Customer Service Coordinator
Banfield Pet Hospital
08.2018 - 12.2019
Accounting Manager
Secure Collateral Management
01.2012 - 07.2018
High School Diploma -
Eastfield Community College