Amanda Sena
Overview
10
10
years of professional experience
Work History
Private Event Coordinator
Sole Repair Shop
05.2022 - Current
- Coordinated schedules and timelines for events.
- Brainstormed and implemented creative event concepts and themes personalized to each client.
- Managed event logistics and operations.
- Performed event coordination for larger parties and gatherings. support staff required for events.
- Developed post-event reports to determine effectiveness of each event.
- Developed strong community relationships with local vendors.
Server
Quinn's Pub
02.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Lead Front Desk Coordinator
High Maintenance Studio
02.2017 - 02.2022
- Scheduled appointments in computer system. Efficient in Vagaro, Mind Body.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained Spa product by taking inventory and submitted orders for low-stock items.
- Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.
- Trained all staff on front desk procedures and policies.
- Maintained tidy and organized storefront as well as followed spa cleanliness guidelines.
Salon Supervisor
Kids Club
03.2014 - 02.2017
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Managed employee scheduling, vacation, sick time.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Solicited customer feedback to identify and improve on areas of weakness.
Education
High School Diploma -
Ballard High School
Seattle, WA06.2009
Skills
- Vendor Relationship Management
- Communications and Media
- Client Satisfaction
- Team Mentorship
Timeline
Private Event Coordinator
Sole Repair Shop
05.2022 - Current
Server
Quinn's Pub
02.2022 - Current
Lead Front Desk Coordinator
High Maintenance Studio
02.2017 - 02.2022
Salon Supervisor
Kids Club
03.2014 - 02.2017
High School Diploma -
Ballard High School