Amanda Serna
Albuquerque,NM
Summary
Highly respected Administrative Assistant with experience of managing data, confidential medical records. Expert of optimizing scheduling and communication of appointment resolution. Multitasking and time management. Skilled at researching and resolving discrepancies.
Overview
21
21
years of professional experience
Work History
Administrative Assistant
Raymond G. Murphy/VA Medical Center
04.2002 - Current
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Established administrative work procedures to track staff's daily tasks.
- File Charts and keep patients charts secure and private.
- Maintain Supply and Demand on unit for unit personal.
- Maintain equipment , broken or damaged materials of building and work orders for unit.
- Talk to safety personal about best services we can give for everyone involved in safety procedures.
Education
Associate of Science - Physical Therapist Tech
Pima Medical Institute
Albuquerque, NM03.1998
Associate of Arts - Logistics And Materials Management
US Army Logistic Specialist
Texarkana, TX02.1997
High School Diploma -
Rio Grande High School
Albuquerque, NM05.1992
Skills
- Spreadsheet Management
- Process Optimization
- Office Administration
- Medical Terminology
- Professional Relationship (Team Player)in
- Finds resolutions to complaints
- Data entry
- Learning skills in new objectives in any environment
- Schedules appointments to any needs to customer
- Files charts in necessary order of the environment
- Phone edequate ,polity understands customer care
Timeline
Administrative Assistant
Raymond G. Murphy/VA Medical Center
04.2002 - Current
Associate of Science - Physical Therapist Tech
Pima Medical Institute
Associate of Arts - Logistics And Materials Management
US Army Logistic Specialist
High School Diploma -
Rio Grande High School