Amanda Sevy
Nampa,ID
Summary
Organized business owner and manager experienced in coordinating and executing large- and small-scale events. Build rapport with venue management and personnel to foster seamless collaboration and execute exceptional event experiences. Skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
13
13
years of professional experience
Work History
Event Coordinator
Bliss Events
Boise, ID
12.2023 - 01.2025
- Developed event themes and concepts to ensure successful execution of events.
- Organized vendor contracts, negotiated fees, and ensured compliance with all regulations.
- Coordinated with internal teams to ensure timely delivery of products and services for events.
- Monitored budgeting process for each event to ensure cost efficiency.
- Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
- Collaborated with clients to identify their goals and expectations from the event.
- Managed logistics related to transportation, catering, entertainment, decorations for events.
- Ensured effective communication between vendors and suppliers before, during and after the event.
- Provided on-site support during the day of the event including problem solving if necessary.
- Conducted post-event evaluations to measure success of each program against objectives set forth by clients.
- Planned various activities such as seminars, workshops or conferences related to the event theme or topic area.
- Facilitated meetings between vendors and clients in order to discuss overall project scope and timeline.
- Maintained an organized database of contacts using software applications like MS Excel and Access.
- Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
Wedding Planner
Self Employed
Boise, Ida
01.2022 - Current
- Planned event details such as decor, timelines, catering, entertainment, and music.
- Liaised with vendors, negotiated contracts, coordinated payments and supervised event activities.
- Partnered with bride and groom to plan weddings and receptions with up to 400 attendees.
- Communicated with clients across event planning and execution to deliver exceptional customer satisfaction.
- Resolved day-of issues with creative problem-solving to seamlessly execute events.
- Complied with insurance, legal, venue and health and safety obligations.
- Coordinated and allocated equipment, supplies and staff for events.
- Created program activities, agendas and budgets based on client requirements.
- Chose facilities, inspected spaces and planned set up and execution to exceed client expectation.
- Applied industry knowledge and personal expertise to customize meetings, conferences and conventions to specific standards.
Front Office Manager
St. Lukes Medical Hospital
Meridian, ID
05.2023 - 12.2023
- Verified proper patient insurance information and/or workers' compensation claim in order to ensure accurate billing.
- Maintained accurate records of patient registration information in EPIC.
- Scheduled patient appointments according to the proper process in EPIC that met all the clinic providers' schedules.
- Processed and scheduled WI patients who had work injuries. Created accurate workers' compensation claims to match the patient's injury, as well as schedule any post-accident drug screens that went with the injury.
- Work through all fax queues, work emails in the shared email, and also respond to any voicemails throughout the day.
- Ensured that all necessary paperwork was filled out, filled, and scanned into a patient's medical chart in EPIC prior to their appointment, and also after an appointment.
- Call and schedule ED follow up appointments for worker compensation cases
- Resolved issues related to registration process including eligibility verification and authorization problems.
- Scan and fax ASR's after a patients appointment
- Check out and schedule follow up appointments for a patient. Provide them with any aftercare instructions or paperwork as well.
Office Manager
Vacasa Vacation Rentals
Boise, ID
05.2020 - 10.2021
- Managed office inventory and placed new supply orders.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Reviewed files and records to obtain information and respond to requests.
- Managed, scheduled and coordinated office functions and activities for employees.
- Managed office budget to handle inventory, postage and vendor services.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Store Manager
Starbucks
Boise, ID
01.2012 - 01.2020
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Monitored employee performance and identified performance gaps for corrective action.
- Trained and mentored associates to teach daily tasks and procedures.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Updated and maintained store signage and displays.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
Education
Associate of Science -
Mt. Hood Community College
Portland OregonSkills
- Staff Training
- Inquiry Response
- Materials Printing
- Report Creation
- Schedule Management
- Budgetary Planning
- Managing Operations and Efficiency
- Training and Development
- Project Planning
- Recruiting and Hiring
- Customer Service
- Policies and Procedures
- Store Merchandising
- Documentation and Reporting
- Team Building and Leadership
- Payroll Management
Timeline
Event Coordinator
Bliss Events
12.2023 - 01.2025
Front Office Manager
St. Lukes Medical Hospital
05.2023 - 12.2023
Wedding Planner
Self Employed
01.2022 - Current
Office Manager
Vacasa Vacation Rentals
05.2020 - 10.2021
Store Manager
Starbucks
01.2012 - 01.2020
Associate of Science -
Mt. Hood Community College
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