Summary
Overview
Work History
Education
Skills
Timeline
TruckDriver

Amanda Shaffer

Max Meadows,VA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

25
25
years of professional experience

Work History

Plow Truck Operator

Interstate Construction
01.2017 - Current
  • Enhanced road safety by efficiently clearing snow and ice from assigned routes.
  • Reduced traffic disruptions through timely and accurate plowing of roads during winter storms.
  • Maintained optimal equipment performance by conducting thorough pre-and post-operation inspections.
  • Promoted public safety with diligent attention to detail in snow removal operations, keeping crosswalks and intersections clear.
  • Collaborated with team members to ensure efficient route coverage during severe weather events.
  • Minimized environmental impact through responsible salt application, balancing deicing needs with environmental concerns.
  • Maintained safe working conditions by adhering to all established safety guidelines while operating heavy machinery.
  • Demonstrated strong problem-solving skills in addressing mechanical issues on-site, minimizing downtime during critical snow removal efforts.
  • Completed prompt snow removal process during and after weather events.
  • Applied salt or chemical solutions to surfaces as preventive measure against snow and ice buildup.
  • Inspected truck for defects and safe operating condition before, during and after trips.

Truck Driver

Shaffer Livestock
04.2012 - 10.2021
  • Improved on-time delivery rates by effectively planning and executing efficient driving routes.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
  • Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
  • Maintained daily, legible DOT log book and submitted corresponding documents.

Unit Clerk

Pulaski Community Hospital
02.2004 - 04.2012
  • Enhanced patient satisfaction by efficiently managing medical records and maintaining strict confidentiality standards.
  • Streamlined administrative processes for improved hospital efficiency and reduced wait times for patients.
  • Assisted nurses and physicians with patient care, improving overall quality of service provided to patients.
  • Collaborated with multidisciplinary teams to ensure optimal patient care and outcomes.
  • Expedited communication between healthcare professionals, resulting in better coordination of care for patients.
  • Reduced errors in data entry by implementing a thorough double-check system for all crucial information.
  • Managed unit resources effectively, ensuring optimal utilization of equipment and supplies.
  • Organized patient charts, enhancing the flow of information among healthcare providers and contributing to better-informed treatment decisions.
  • Facilitated timely transfer of patients within the facility by coordinating bed assignments and communicating with appropriate departments.
  • Contributed to successful audits through meticulous record-keeping and adherence to regulatory requirements.
  • Coordinated schedules for medical staff, optimizing workflow efficiency within the unit.
  • Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
  • Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
  • Consistently met deadlines when completing tasks such as filing documents or inputting data into the hospital''s system.
  • Participated in departmental meetings and contributed valuable input, helping to shape improved policies and procedures within the unit.
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Arranged discharges and patient transportations.
  • Answered multi-line telephone system, provided information and directed calls.
  • Delivered clerical support by handling range of routine and special requirements.
  • Charted vital signs and added telemetry strips to charts.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Received and routed laboratory results to correct clinical staff members.

Assistant Manager

Circle K
05.1999 - 04.2002
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

General Studies -

Wytheville Community College
Wytheville, VA

Master Of Advanced Study -

Fort Chiswell High School
Max Meadows, VA
05.1999

Skills

  • Cargo Handling
  • Safe Driving
  • Equipment Operation
  • Delivery Scheduling
  • Transportation Safety
  • Materials Transport
  • Route Management
  • Commercial Driving
  • Load Security
  • Document Management
  • Class a Commercial Driver's License
  • Vehicle Maintenance
  • Vehicle Systems
  • Tractor-Trailer Driving Specialist
  • Inclement Weather Driving
  • DOT Compliance
  • Dependable and Reliable
  • Vehicle Inspections
  • Trailer Maintenance
  • Long-Haul Driving
  • Customer-Oriented
  • Self-motivation and discipline
  • Safe driving practices
  • Vehicle inspection abilities
  • Load securing proficiency
  • GPS navigation mastery
  • Accurate record keeping
  • Problem-solving capabilities
  • Decision-making competence
  • Organizational skills
  • Emergency response readiness
  • Adaptability and resilience
  • Attention to detail
  • Adherence to regulations
  • Strong work ethic
  • Delivery Documentation
  • CB Radio Communication
  • Heavy Lifting
  • Trailer Coupling and Uncoupling
  • Class a License
  • Critical Thinking
  • Flatbed Trailers
  • Vehicle Service Documentation

Timeline

Plow Truck Operator

Interstate Construction
01.2017 - Current

Truck Driver

Shaffer Livestock
04.2012 - 10.2021

Unit Clerk

Pulaski Community Hospital
02.2004 - 04.2012

Assistant Manager

Circle K
05.1999 - 04.2002

General Studies -

Wytheville Community College

Master Of Advanced Study -

Fort Chiswell High School

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