Amanda Sharkey
Clementon,NJ
Summary
Experienced administrative assistant with a proven track record in legal, financial, and professional office settings. Recognized for meticulous attention to detail and exceptional organizational abilities. Proficient in Microsoft Office Suite and various legal, accounting, and auto dealership management software. Demonstrates a strong aptitude for learning new programs and skills, continuously seeking to expand knowledge and enhance work efficiency. Adaptable team player who excels both independently and in collaborative environments.
Overview
14
14
years of professional experience
Work History
Assistant Service Manager
Cadillacs Plus - Car N Drive
09.2024 - Current
- Maintained accurate records of completed services, parts inventory, and customer communications to streamline processes.
- Entry, organization, and maintenance of cost records, invoices via multiple dealer management software systems
- Collaborated with sales staff to provide comprehensive support for new vehicle purchases and ongoing maintenance needs.
- Bookkeeping and invoicing via multiple dealership management software systems
- Provided exceptional customer service through clear communication, addressing concerns, and offering appropriate solutions.
Billing Specialist
The Garver Group, Inc.
03.2018 - 05.2023
- Processed billing for lawfirm clientele including editing and finalization of invoices in a timely manner
- Researched and resolved billing discrepancies to enable accurate billing.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Enhanced customer satisfaction with timely and accurate invoice generation.
- Strengthened client relationships through effective communication regarding billing issues and concerns.
- Aided in operations of workflow between departments and prioritization of workflow within billing department
Legal Assistant
Flynn & Associates, PC
09.2011 - 03.2018
- Strong organizational skills in fast-paced environment
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Preparing and submitting time sensitive documents and requests
- Use of legal case management system
- Requesting and organizing file documentation
- Electronic claims filing for PIP litigation
- Assisted with arbitration preparation, including creation of exhibits and organization of evidence materials.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting legal arguments or summarizing medical reports accurately.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
- Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Education
Associate of Applied Science - Administrative Assistant
West Coast Baptist College
Cybersecurity Program -
New Jersey Institute of Technology
Skills
- Document preparation
- MS office
- Case management software
- Time management
- Multitasking and organization
- Office administration
- Service quality management
- Positive attitude
Timeline
Assistant Service Manager
Cadillacs Plus - Car N Drive
09.2024 - Current
Billing Specialist
The Garver Group, Inc.
03.2018 - 05.2023
Legal Assistant
Flynn & Associates, PC
09.2011 - 03.2018
Associate of Applied Science - Administrative Assistant
West Coast Baptist College
Cybersecurity Program -
New Jersey Institute of Technology
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