Amanda Shea Bishop
Las Vegas,NV
Summary
Resourceful and creative administrative professional with 10+ years of cross-functional experience in customer service, billing, insurance verification, marketing, and office management. Known for flexibility, strong communication, and a can-do attitude. Excels in fast-paced environments where adaptability and problem-solving are key. Seeking a part-time HR Coordinator role with potential to grow into full-time.
Overview
13
13
years of professional experience
Work History
Office Manager • Billing & Insurance Specialist
HealthSource Henderson Green Valley (formerly Synergy Chiropractic)
01.2016 - Current
- Manage insurance verification, credentialing, and patient billing for a busy chiropractic practice
- Serve as primary point of contact for patient financial planning and packaging
- Lead day-to-day operations including front desk coverage, light HR tasks, and office oversight
- Assist in onboarding and training of new staff; coordinate with franchise leadership
- Full-time since 2022
Team Lead, Live Chat / Trainer / Customer Service Rep
Zappos.com
02.2012 - 03.2016
- Started in phone-based customer service, transitioned to live chat support
- Promoted to live chat trainer and later team lead, managing support quality and team dynamics
- Trained new hires and coordinated service improvements across channels
Education
High School Diploma -
HR Training - undefined
UNLV Extension Program
01.2003
Skills
- Office & Team Management
- Insurance Verification & Billing
- Patient Financial Consultations
- Credentialing & Provider Enrollment
- Customer Service & Relationship Building
- Multitasking & Creative Problem-Solving
- Customer relations
- Clear oral/written communication
- Data entry
Availability
Seeking part-time employment with potential to transition to full-time in August 2025
Timeline
Office Manager • Billing & Insurance Specialist
HealthSource Henderson Green Valley (formerly Synergy Chiropractic)
01.2016 - Current
Team Lead, Live Chat / Trainer / Customer Service Rep
Zappos.com
02.2012 - 03.2016
HR Training - undefined
UNLV Extension Program
High School Diploma -
Similar Profiles
Sommer L. TrentSommer L. Trent
Front Office Assistant/Biller at Healthsource ChiropracticFront Office Assistant/Biller at Healthsource Chiropractic
Jennifer WilkesJennifer Wilkes
Receptionist at Worley Chiropractic Pa Dba Healthsource Of Laurens CountyReceptionist at Worley Chiropractic Pa Dba Healthsource Of Laurens County
Imany SeymourImany Seymour
Patient Care Coordinator at Synergy Chiropractic, Physiotherapy, Acupuncture, Massage.Patient Care Coordinator at Synergy Chiropractic, Physiotherapy, Acupuncture, Massage.
Matt ColeMatt Cole
Social Media & Technical Support Specialist at DreamhostSocial Media & Technical Support Specialist at Dreamhost
MIKKA ANGELIQUE LAGUSMIKKA ANGELIQUE LAGUS
REMOTE PHARMACY TECHNICIAN (Contract Ended) at United HealthcareREMOTE PHARMACY TECHNICIAN (Contract Ended) at United Healthcare