Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Sheppard

South Jordan,UT

Summary

Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships. Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.

Overview

5
5
years of professional experience

Work History

Morning Lead for Clicklist

Smiths
South Jordan , UT
01.2018 - 05.2021
  • Monitored stock control systems and processed specific orders.
  • Read labels, obtained merchandise from shelves and processed incoming orders.
  • Pulled items from shelves based on number, size, color, quantity and quality requirements.
  • Followed sheets to pull out correct items and correct quantities of merchandise.
  • Alerted supervisor to product non-conformances such as insufficient item counts, location errors and product damage.
  • Kept work areas neat, clean and free from debris.
  • Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
  • Greeted customers and directed to requested products.
  • Supervised and trained new staff in performing census.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Rang up customer purchases and carefully counted back currency and bills, reducing drawer errors [Number]%.
  • Monitored tasks and staff assignments to deliver projects under-budget and on-time.
  • Maintained store assets with effective loss prevention strategies.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Greeted store customers and discussed needs.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Interacted with guests in friendly and knowledgeable way.
  • Moved and lifted heavy loads of merchandise using [Type] equipment.
  • Picked and packed order items.

Sales Associate

Macys Department Store
St Louis And Salt Lake City , MO /UT
02.2016 - 01.2018

Retail sales associate in women's shoe department. Working on the sales floor helping customers make selections while giving excellent customer service.

Ringing their purchases at the register, also offering discounts and opening lines of credit. Assuring maximum discounts. While reaching sales and line of credits for the day.

Receiving new products and displaying them as they were received to assure customer were offered all products and sales goals were being met.

Making sure the department was being maintained and kept clean and well stocked with all products.

Education

GED -

Parkway West High School
Chesterfield, MO
02.1999

Skills

  • Product Packaging
  • Stockroom Maintenance
  • Strong Attention to Detail
  • Merchandise Retrieval and Distribution
  • Payment Processing
  • Cash Register Operations
  • Order Fulfillment
  • Quality and Defect Control
  • Motivated Team Player
  • Customer Relationships
  • Verbal and Written Communication
  • Reliable and Responsible
  • Productivity and Time Management
  • Customer and Call Response
  • Safety Procedures
  • Customer Service
  • Cleaning and Sanitizing
  • Organizational Skills
  • Handling Customer Inquiries
  • Decision Making
  • Problem Solving
  • Team Coordination
  • Friendly and Enthusiastic
  • Quick Learner
  • Organization and Categorization
  • Merchandise Inspection
  • Processing Returns and Defective Items
  • Goal Setting and Prioritization
  • Customer-Oriented Mindset
  • Customer Inquiry Management
  • Customer-Oriented
  • Active Listening
  • Critical Thinking
  • Honesty and Integrity
  • Heavy Lifting
  • Staff Training
  • Inspecting and Examining Merchandise

Timeline

Morning Lead for Clicklist

Smiths
01.2018 - 05.2021

Sales Associate

Macys Department Store
02.2016 - 01.2018

GED -

Parkway West High School
Amanda Sheppard