Amanda Short
Apalachin
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
13
13
years of professional experience
Work History
Receptionist/Surgical Coordinator
Sambursky Eye/SightMD
12.2020 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Schedules surgeries and pre operative clearance appointments and testing
- Aquires insurance authorizations for
Housekeeper
UHS Wilson Medical Center
05.2018 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Adhered to professional house cleaning .
- Adhered to professional house cleaning
Receptionist
Southern Tier Surgical
04.2012 - 02.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
No Degree - Administrative Assistant
Ridley Lowell
Binghamton, NY03-2003
High School Diploma -
Owego Free Academy
Owego, NY08-1999
Skills
- Organization skills
- Strong communication skills
- Teamwork
- Time management
- Insurance verification
- Housekeeping
- Telephone skills
- Professionalism and confidentiality
- Data entry
- Medical office experience
- Scheduling
Timeline
Receptionist/Surgical Coordinator
Sambursky Eye/SightMD
12.2020 - Current
Housekeeper
UHS Wilson Medical Center
05.2018 - Current
Receptionist
Southern Tier Surgical
04.2012 - 02.2020
No Degree - Administrative Assistant
Ridley Lowell
High School Diploma -
Owego Free Academy
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