Amanda Shumake
Vancouver,WA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
16
16
years of professional experience
Work History
Direct Support Professional
Hope Human Services
Vancouver, Washington
01.2023 - Current
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Implemented behavior support plans to promote positive interactions.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Collaborated with team members to ensure consistent care delivery.
- Provided companionship and emotional support, contributing to improved client well-being.
- Built strong, trusting rapport with patients, enhancing quality of care.
- Followed care plan and directions to administer medications.
- Used approved crisis intervention techniques in emergency situations.
Shift Supervisor
Round Table Pizza
Vancouver, USA
06.2010 - 03.2022
- Trained new employees on food preparation and customer service standards.
- Resolved customer complaints promptly to enhance overall dining experience.
- Handled cash transactions, ensuring accuracy in counting, balancing registers, and preparing bank deposits.
- Executed opening and closing duties, ensuring smooth and efficient business operations.
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
- Used Point of Sale register system to complete transactions.
Unpaid, at home
Caregiver for Mom
Vancouver, USA
12.2013 - 02.2018
- Supported daily living activities by serving meals, feeding, and assisting with ambulation and positioning, enhancing comfort and well-being.
- Administered medications according to physician instructions.
- Provided emotional support during end-of-life transitions.
- Coordinated transportation for my mother to medical appointments and outings, ensuring access to necessary care and social engagement.
Education
Associate of Arts Degree - Unfinished
Clark College
Vancouver, WA04-2014
Freshman - Major Undecided
Clark College
Vancouver, WA06-2008
Graduated -
Columbia River High School
Vancouver, WA06-2007
Skills
- Medication administration
- Conflict resolution
- Behavior redirection
- First aid certification
- Customer conflict resolution
- Customer service
- Employee training
- Attention to detail
- Staff training
- POS system operation
- HIPAA compliance
Timeline
Direct Support Professional
Hope Human Services
01.2023 - Current
Unpaid, at home
Caregiver for Mom
12.2013 - 02.2018
Shift Supervisor
Round Table Pizza
06.2010 - 03.2022
Associate of Arts Degree - Unfinished
Clark College
Freshman - Major Undecided
Clark College
Graduated -
Columbia River High School