Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Silva

El Paso,TX

Summary

Accomplished Office Manager with a proven track record at Hondo Investment Co Inc, excelling in customer service and office administration. Expert in maintaining confidentiality and managing supplier relationships, I significantly enhanced operational efficiency. Skilled in data entry and organizational abilities, I fostered team development and legal compliance, ensuring seamless office operations. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

19
19
years of professional experience

Work History

Office Manager

Hondo Investment Co Inc
01.2019 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.

Senior Contracts Specialist

City Of El Paso
01.2017 - 01.2018
  • Reduced risk exposure by proactively identifying contractual issues and addressing them effectively.
  • Collaborated closely with cross-functional teams during contract negotiations, ensuring alignment on strategic goals and objectives.
  • Ensured timely completion of all contract-related tasks, such as renewals and amendments, by prioritizing workload effectively and efficiently managing resources.
  • Provided guidance and mentorship to junior staff members in the Contracts department, promoting skill development and knowledge sharing.

Administrative Assistant

City Of El Paso
01.2006 - 01.2009
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Education

Bachelor of Science - Business Administration And Management

University of Phoenix
Phoenix, AZ
2012

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Supplier Relationship Management
  • Procurement Strategies
  • Dispute Resolution
  • Legal Compliance
  • Data Entry
  • Computer Skills

Timeline

Office Manager

Hondo Investment Co Inc
01.2019 - Current

Senior Contracts Specialist

City Of El Paso
01.2017 - 01.2018

Administrative Assistant

City Of El Paso
01.2006 - 01.2009

Bachelor of Science - Business Administration And Management

University of Phoenix
Amanda Silva