Summary
Overview
Work History
Education
Skills
Timeline
Generic
Amanda Silvers

Amanda Silvers

Fayetteville,Georgia

Summary

Outgoing Pizza Hut offering over 3 years of experience in food preparation roles. Highly skilled in operating kitchen equipment and utensils used for cooking and serving. Training in food safety and sanitation methods and regulations. Good communication skills and excellent attention to detail. Takes and follows instructions accurately. Accurate Prepared Foods Team Member with precise approach to customer service, product inventory, safety procedures and pricing updates. Detail-oriented product knowledge allows for superior customer service opportunities to shine.

Caring Val's Community Treatment Center dedicated to offering comprehensive personal support. Talented in supporting others, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies. Committed to this job for a few years in counseling. Dedicated to delivering consistent and focused attention to client safety, comfort and dignity. Well-versed in direct patient, recordkeeping, and counseling.

Overview

7
7
years of professional experience
1
1
year of post-secondary education

Work History

Prepared Foods Team Member

Pizza Hut
08.2020 - 01.2023
  • Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
  • Maintained a clean and organized workspace, ensuring efficient food preparation and safety.
  • Collaborated with team members to complete tasks efficiently and deliver high-quality products consistently.
  • Assisted in inventory management, reducing waste and optimizing stock levels for maximum freshness.
  • Prepared various dishes according to established recipes, maintaining consistency in taste and presentation.
  • Adhered to strict food safety guidelines, minimizing potential contamination risks and ensuring customer wellbeing.

Counselor

Val's Community Treatment Center
Lilburn, Georgia
11.2015 - 07.2020
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
  • Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
  • Guided clients in developing skills and strategies for dealing with problems.
  • Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
  • Contributed to a supportive work environment by sharing knowledge, resources, and new findings within the counseling field.
  • Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
  • Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
  • Conducted assessments to determine progress and performance and report findings to relevant authorities.
  • Conducted thorough assessments to identify client needs and appropriate intervention strategies.
  • Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
  • Implemented evidence-based therapeutic interventions to promote positive behavior change.
  • Established trusting therapeutic alliances with clients through empathetic listening, validation, and unconditional positive regard.
  • Developed and facilitated group therapy sessions for increased social support and skill-building opportunities.
  • Participated in ongoing professional development trainings to remain current on best practices within the counseling field.
  • Designed culturally-sensitive interventions tailored to each client''s background and experiences.
  • Worked closely with families to support clients in their recovery process and strengthen relationships among family members.
  • Communicated regularly with other professionals involved in the client''s care for coordinated service delivery efforts.
  • Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
  • Coordinated referrals between agencies to ensure seamless transitions for clients receiving multiple services.
  • Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
  • Supported clients in development of healthy coping strategies, leading to improved life management skills.
  • Reduced symptoms of anxiety and depression in clients by utilizing cognitive-behavioral strategies.
  • Conducted comprehensive assessments to identify client needs and appropriate therapeutic interventions.
  • Improved client self-esteem and communication skills through targeted therapeutic techniques.
  • Facilitated client self-discovery and personal growth through reflective exercises and discussions.
  • Maintained detailed client records to track progress and adjust treatment plans as necessary.
  • Designed and implemented prevention programs that addressed community mental health needs.
  • Conducted outreach programs to raise awareness and reduce stigma associated with mental health.
  • Developed and implemented personalized treatment plans for improved mental health outcomes.
  • Facilitated workshops on stress management techniques, leading to better client self-care strategies.
  • Guided clients in development of personal goals and strategies for achieving them.
  • Enhanced client emotional well-being by conducting individual and group therapy sessions.
  • Enhanced family dynamics by providing family counseling sessions.
  • Improved client coping mechanisms with introduction of evidence-based practices.
  • Advocated for clients' needs, connecting them with community resources to support their well-being.
  • Provided crisis intervention services, offering immediate support and stabilization.
  • Fostered supportive environment, enabling clients to openly discuss their feelings and experiences.
  • Listened to clients' concerns and provided encouragement and support.
  • Provided education on mental health topics and resources to clients.
  • Adapted counseling techniques to best suit individual needs of each client.
  • Assessed clients' needs to provide appropriate therapeutic interventions.
  • Designed safe and supportive environment for clients to discuss issues.
  • Developed treatment plans to help clients build self-confidence and resilience.
  • Facilitated group counseling sessions to support and encourage client growth.
  • Educated clients on dangers of substance abuse and prevention techniques.
  • Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
  • Determined clients' risk of self-harm or other dangerous behaviors.
  • Collaborated with other professionals to coordinate comprehensive care for clients.
  • Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Supervised meetings with family members to help create support system for clients.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Assisted clients in exploring feelings and understanding behaviors.
  • Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
  • Organized clinical interventions and treatment plans for patients suffering from chronic pain disorders.

Bidue Recovery Counseling Consultant

Case Management Services
Fairburn, GA. 2015
1996 - 2015

Case Management

Discharges

And etc.

  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Enhanced communication among team members to foster collaborative and supportive work environment.
  • Assisted clients in navigating complex industry challenges with strategic recommendations.
  • Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
  • Developed innovative strategies for clients, resulting in increased revenue and business growth.
  • Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
  • Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.
  • Analyzed data sets to identify trends and opportunities for process improvements within client organizations.
  • Negotiated contracts on behalf of clients, securing favorable terms that contributed to their overall success.
  • Designed tailored training programs for employees at various levels within the organization, boosting overall skillsets.
  • Conducted thorough market research and analysis, providing valuable insights for client decisionmaking.
  • Collaborated with teams to define, strategize, and implement marketing and web strategies.
  • Developed and maintained strong client relationships, ensuring high levels of satisfaction and repeat business.
  • Coordinated with external partners and vendors to deliver comprehensive solutions that meet clients' diverse needs.
  • Streamlined communication processes for clients, enabling more effective collaboration and decision-making.
  • Delivered comprehensive reports and presentations to stakeholders, providing insights and actionable recommendations for business improvement.
  • Conducted risk assessments for business processes, recommending measures to mitigate potential impacts.
  • Analyzed financial data to identify cost-saving opportunities, advising clients on budget optimization strategies.
  • Improved organizational efficiency, overhauling outdated operational procedures with innovative, tech-driven solutions.
  • Conducted in-depth market research to identify emerging trends, enabling clients to adapt and stay ahead in competitive industries.
  • Boosted client revenue streams by identifying and capitalizing on untapped market opportunities.
  • Negotiated contracts and agreements on behalf of clients, securing favorable terms and conditions.
  • Optimized supply chain operations for clients, reducing costs and improving efficiency through strategic vendor management.
  • Transformed client digital strategies, leveraging cutting-edge technologies to enhance online presence and customer interaction.
  • Facilitated workshops and training sessions for client staff, enhancing their skills and knowledge in key areas.
  • Enhanced client decision-making, synthesizing complex data into clear, concise reports and dashboards.
  • Led cross-functional teams in execution of strategic projects, fostering collaboration and ensuring alignment with corporate goals.
  • Increased client satisfaction by developing comprehensive consulting strategies tailored to each business's unique challenges and objectives.
  • Directed market entry strategies for clients looking to expand into new territories, ensuring compliance and cultural alignment.
  • Enhanced team productivity with implementation of agile methodologies, streamlining project delivery processes.
  • Established best practices for project management within client organizations, leading to more predictable and successful outcomes.
  • Maintained database systems to track and analyze operational data.
  • Gathered, organized and input information into digital database.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Created and managed project plans, timelines and budgets.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Collected, arranged, and input information into database system.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Generated reports detailing findings and recommendations.
  • Devised and implemented processes and procedures to streamline operations.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Frequently inspected production area to verify proper equipment operation.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Observed packing operations to verify conformance to specifications.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.

Education

Certificate - Home Health Aide

Alison
Galway, Ireland
01.2024 - 01.2024

Associate Degree - Certified Veterinarian Tech.

Middle Georgia Technical College
Warner Robins, GA
02.1999 - 03.2000

Certificate - Care-Giving Skills And Dementia Care

Alison
Galway, Ireland
2024.01 - 2024.01

Certificate - Becoming A Skilled Care-giver

Alison
Galway, Ireland
2024.01 - 2024.01

Certificate - Elderly Care And Caring For The Disabled

Alison
Galway, Ireland
2024.01 - 2024.01

Certificate - CPR, AED, And First Aid

Alison
Galway, Ireland
2024.01 - 2024.01

Skills

  • Stock Management
  • Upselling
  • Inventory Oversight
  • Food Preparation
  • Decision-Making
  • Food Handling Safety
  • Medication Organization
  • Meal Preparation
  • Patient Transportation
  • Patient Care
  • Georgia Driver's License
  • Empathy and Compassion

Organizational growth

Customer service

Food handling

Nutrition principles

Food storage

Inventory control

Stock management

Flexible and adaptable

Problem-solving abilities

Multitasking

Multitasking Abilities

Reliability

Excellent communication

Reliable and punctual

Organizational skills

Team collaboration

Team leadership

Creative thinking

Active listening

Effective communication

Adaptability and flexibility

Decision-making

Team building

Task prioritization

Self motivation

Coaching and mentoring

Goal setting

Professionalism

Timeline

Certificate - Home Health Aide

Alison
01.2024 - 01.2024

Certificate - Care-Giving Skills And Dementia Care

Alison
2024.01 - 2024.01

Certificate - Becoming A Skilled Care-giver

Alison
2024.01 - 2024.01

Certificate - Elderly Care And Caring For The Disabled

Alison
2024.01 - 2024.01

Certificate - CPR, AED, And First Aid

Alison
2024.01 - 2024.01

Prepared Foods Team Member

Pizza Hut
08.2020 - 01.2023

Counselor

Val's Community Treatment Center
11.2015 - 07.2020

Associate Degree - Certified Veterinarian Tech.

Middle Georgia Technical College
02.1999 - 03.2000

Bidue Recovery Counseling Consultant

Case Management Services
1996 - 2015
Amanda Silvers