Summary
Overview
Work History
Education
Skills
Membership
Timeline
Generic

Amanda Sitton

The Colony,TX

Summary

Dedicated and focused administrative professional with three years of administrative and clerical experience in healthcare, facility maintenance, corporate held functions, insurance, distribution and telecommunications. Experienced in large-scale billing and invoice processing, spreadsheet management and document organization and filing. Previous experience in answering a high-volume of incoming calls while completing multiple tasks simultaneously. Energetic, organized and professional.

Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.

Overview

9
9
years of professional experience

Work History

Unit Secretary, Labor and Delivery

Medical City McKinney
McKinney, TX
07.2023 - 01.2024
  • Executed clerical tasks and assisted with unit duties to keep departments running smoothly.
  • Answered phone calls to provide assistance, information and medical personnel access.
  • Managed unit call reception and routed calls to correct department.
  • Compiled physical and digital documents, charts and reports.

Caregiver

Seniors Helping Seniors Frisco
Frisco, TX
04.2023 - 12.2023
  • Provided in-home care services for seniors needing additional assistance with daily activities.
  • Supported bathing, dressing and personal care needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Laundered clothing and bedding to prevent infection.
  • Assisted with meal planning to meet nutritional plans.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.

Receptionist

Sunrise Senior Living
Frisco, TX
02.2023 - 06.2023
  • Provided full administrative support, including phone support, filing and distribution of correspondence.
  • Welcome on-site visitors, determines nature of business, and announces visitors to appropriate personnel. Answers general questions about the community and provides callers with address, directions and with other information and refers other specific questions to appropriate staff.
  • Receives, sorts and routes mail, and maintains and routes publications. Distributes written communications, accepts and signs deliveries (mail, prescriptions, etc.)
  • Updates appointment calendars, including transportation and beauty calendar, as directed.
  • Performs other clerical duties as needed, such as filing, photocopying and collating.

Administrative Assistant

C&W Services; Cushman & Wakefield
05.2018 - 01.2019
  • Processed and finalized all large-scale facility maintenance projects by utilizing a variety of database software systems.
  • Calculated the sales tax for each project before submitting and notating a final invoice for approval.
  • Communicated with regional managers, accounts payable and vendors in-regards to fallacies and errors being produced through billing and in CMMS.
  • Documented all changes and updates for each project on a bi-monthly spreadsheet and maintained travel expense reports for maintenance techs out in the field.
  • Assembled, organized and filed new on-boarding paperwork for all new hires and processed outgoing packages for FedEx when needed.

Corporate Receptionist

Jani-King International, Inc.
Addison, TX
04.2017 - 03.2018
  • Provided full administrative support, including phone support, filing and distribution of correspondence.
  • Organized, logged and distributed incoming mail and packages for various departments and staff members.
  • Metered all outgoing mail as requested, ordered carrier service for outgoing packages and processed packages for UPS.
  • Managed conference room scheduling, maintained an employee and company-wide directory, provided administrative support for the executive staff and provided HR support for new and existing employees.

Administrative Assistant

Baldwin-Cox Agency
Dallas, TX
08.2016 - 09.2016
  • Provided full administrative support, including phone support, filing and distribution of correspondence.
  • Accommodated incoming guests and candidates scheduled for interview.
  • Organized, logged and distributed incoming mail and packages for various departments and staff members. Metered all outgoing mail as requested, ordered carrier service for outgoing packages and processed packages for UPS.
  • Constructed a more efficient paperless mail system. Scanned and electronically delivered all incoming insurance documents to appropriate staff members, sorted and delivered all bond and accounting documents to appropriate staff members.
  • Ordered conference room supplies, break room supplies and office room supplies and ordered all logo products and business cards for staff members.

Corporate Receptionist II

Glazer’s Beer and Beverage
Dallas, TX
05.2016 - 08.2016
  • Transferred calls to appropriate departments and staff members by utilizing a modern switchboard method and intercom system, assisted and resolved customer inquiries and accommodated and directed incoming guests, parties and candidates scheduled for interview.
  • Maintained an employee and company-wide directory.
  • Managed conference room scheduling and stocked and prepped the two main conference rooms designated for executive staff members before and after board meetings.
  • Maintained the appearance of the lobby and receptionist desk.

Receptionist/ Internal Auditor

Blue Jay Wireless LLC
Carrollton, TX
04.2015 - 01.2016
  • Greeted, directed, and transferred calls to appropriate departments and staff members by utilizing a modern switchboard system, assisted and resolved customer inquiries, and accommodated incoming guests, parties and candidates scheduled for interview.
  • Thoroughly and accurately audited orders for the company’s wireless lifeline benefit enrollment process, documented daily sight review submissions for the company’s Samaritan program, provided enrollment and activation support for Samaritans out in the field and at store locations.

Education

Bachelor of General Studies -

Texas Woman’s University
Denton, TX
08.2014

Skills

  • Academic Writing & Editing
  • Administrative Support
  • Billing & Final Invoice Processing
  • Database Management
  • Calendar Management
  • Note Taking
  • Proficiency in Microsoft Office Applications
  • Excellent Verbal and Written Communication Skills
  • Results Oriented
  • Extremely thorough with great attention to detail
  • Accuracy, Efficiency and Organization
  • Professional Demeanor
  • Expense Reports
  • Human Resources
  • Multi-line Phone System
  • Office Management

Membership

Junior League of Dallas

Development- Underwriting Committee- Underwriter- Second Active Year- 2023-2024.

Headquarters Liaison/ Care Committee- Headquarters Receptionist- First Active Year- 2022-2023.

Provisional Class- Provisional Active Year- 2021-2022.

Timeline

Unit Secretary, Labor and Delivery

Medical City McKinney
07.2023 - 01.2024

Caregiver

Seniors Helping Seniors Frisco
04.2023 - 12.2023

Receptionist

Sunrise Senior Living
02.2023 - 06.2023

Administrative Assistant

C&W Services; Cushman & Wakefield
05.2018 - 01.2019

Corporate Receptionist

Jani-King International, Inc.
04.2017 - 03.2018

Administrative Assistant

Baldwin-Cox Agency
08.2016 - 09.2016

Corporate Receptionist II

Glazer’s Beer and Beverage
05.2016 - 08.2016

Receptionist/ Internal Auditor

Blue Jay Wireless LLC
04.2015 - 01.2016

Bachelor of General Studies -

Texas Woman’s University

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Amanda Sitton