Amanda Slaydon
Silsbee,TX
Summary
Dynamic retail professional with proven expertise in customer service and team leadership at O’Rielly Auto Parts. Recognized for enhancing customer experiences and mentoring staff, while ensuring accurate cash handling. Adept at problem-solving and fostering strong customer relations, contributing to a positive and efficient store environment.
Overview
23
23
years of professional experience
Work History
Assistant Manager
O’Rielly Auto Parts
05.2009 - 08.2013
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Cashier
HEB Grocery Store
01.1991 - 04.1998
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
West Brook High School
Beaumont, TXNo Degree - General Studies
Lamar University?li
Beaumont, TXSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Customer relations
- Workload management
- Conflict resolution
- Customer rapport
Timeline
Assistant Manager
O’Rielly Auto Parts
05.2009 - 08.2013
Cashier
HEB Grocery Store
01.1991 - 04.1998
West Brook High School
No Degree - General Studies
Lamar University?li
Similar Profiles
Alaina DoanAlaina Doan
Parts Professional at O’rielly Auto PartsParts Professional at O’rielly Auto Parts
Gene C. LutzGene C. Lutz
President at Central Texas Auto Parts, Inc. Dba NAPA Auto PartsPresident at Central Texas Auto Parts, Inc. Dba NAPA Auto Parts
Daniela Perez ZamoraDaniela Perez Zamora
Store Manager at Auto Plus Auto Parts/ Factory Motor PartsStore Manager at Auto Plus Auto Parts/ Factory Motor Parts
Robert ShipmanRobert Shipman
Student at DeVry University OnlineStudent at DeVry University Online
Kenye RollinsKenye Rollins
Minister of Music at New Hope COGICMinister of Music at New Hope COGIC