Amanda Smith
Charlotte,MI
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
17
17
years of professional experience
Work History
Retail Sales Associate
H & H Jewelry Design
2010.05 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Provided product and service recommendations to guide customers on products to meet varying needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Handled cash register transactions accurately, ensuring seamless checkout experiences for customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Activities Coordinator
Hope Landing
2007.09 - 2012.10
- Developed and implemented themes and activities for residents.
- Maintained and ordered supplies for activities.
- Promoted physical wellness through implementation of group exercise classes tailored to various ability levels.
- Managed budgetary constraints effectively by identifying cost-efficient activities and materials.
- Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
- Increased activity participation by maintaining a welcoming and inclusive environment for all attendees.
- Promoted and communicated upcoming activities to residents, families and associates.
Education
High School Diploma -
Charlotte High School, Charlotte, MI
Charlotte05.2007
Skills
- Reliable and punctual
- Suggestive Selling
- Attention to Detail
- Adaptable and Flexible
- Positive Customer Engagement
- Organization
- Teamwork and Collaboration
- Cash Register Operation
- Customer Service
- Strong Communication and Interpersonal Skills
- Cash Handling
- Creative Thinking
Timeline
Retail Sales Associate
H & H Jewelry Design
2010.05 - Current
Activities Coordinator
Hope Landing
2007.09 - 2012.10
High School Diploma -
Charlotte High School, Charlotte, MI
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