Amanda Smith
Fort Wayne,IN
Summary
A seasoned professional with a proven track record at Target, adept in leadership and organization. Excelled in surpassing business targets through effective team collaboration and customer engagement. Demonstrates exceptional attention to detail and verbal communication, ensuring project success and customer satisfaction.
Overview
19
19
years of professional experience
Work History
General Merchandise Closing Expert
Target
Fort Wayne, Indiana
02.2020 - 12.2024
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Identified needs of customers promptly and efficiently.
Retail Sales Manager/Key Holder
Ulta Beauty Inc.
Fort Wayne, Indiana
09.2017 - 10.2019
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Fostered a positive work environment, encouraging teamwork and employee engagement.
- Conducted regular inventory checks to ensure accuracy of product counts.
Shift Manager/Key Holder
Marco's Pizza
Fort Wayne, Indiana
09.2015 - 08.2017
- Monitored inventory levels to ensure sufficient stock was available at all times.
- Resolved customer complaints promptly and professionally.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
- Supervised bank deposits and security procedures to support store opening and closing.
Inside Sales Team Member
Lowes Home Improvment
Fort Wayne, Indiana
04.2012 - 12.2016
- Learned customer needs and desires to suggest specific product options.
- Listened to customer needs to identify and recommend best products and services.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Shift Lead Supervisor/Lead Key Holder
Bagel Station
Fort Wayne, Indiana
05.2006 - 03.2012
- Checked orders for quality and completeness.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Supervised and led employees to maintain productivity and customer service levels.
- Directed and coordinated production activities, encouraging employees to meet specifications.
Education
High School Diploma -
IPFW
Fort Wayne, IN06-1996
Skills
- Attention to detail
- Self-Directed
- Troubleshooting
- Organization and time management
- Leadership
- Verbal communication
- Multitasking Abilities
Timeline
General Merchandise Closing Expert
Target
02.2020 - 12.2024
Retail Sales Manager/Key Holder
Ulta Beauty Inc.
09.2017 - 10.2019
Shift Manager/Key Holder
Marco's Pizza
09.2015 - 08.2017
Inside Sales Team Member
Lowes Home Improvment
04.2012 - 12.2016
Shift Lead Supervisor/Lead Key Holder
Bagel Station
05.2006 - 03.2012
High School Diploma -
IPFW