Amanda Smith
Indianapolis,IN
Overview
12
12
years of professional experience
Work History
Semi Truck Driver
Online Transportation
Greenfield, Indiana
11.2021 - 08.2024
- Inspected truck for defects and safe operating condition before, during and after trips.
- Read and interpreted maps to determine vehicle routes.
- Loaded, balanced and secured product to safely transport goods.
Parts Delivery Driver
JX Peterbilt of Indianapolis
Indianapolis
10.2018 - 10.2021
- Unloaded and organized inventory received from manufacturers and distribution centers.
Office Assistant
Kenworth of Indianapolis
Indianapolis, IN
01.2016 - 09.2021
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Dispersed incoming mail to correct recipients throughout office.
- Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
- Proofread and corrected correspondence and reports for error-free documentation.
- Answered phone calls and welcomed visitors to office.
Customer Service Representative
Tendercare Home Health Service
Indianapolis, IN
04.2012 - 01.2016
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Answered inbound calls, chats and emails to facilitate customer service.
- Developed positive relationships with customers through friendly interactions.
- Provided accurate information about products and services to customers.
Education
Associate of Science -
MedTech College
Indianapolis, IN06-2012
High School Diploma -
Lawrence Central High School
Indianapolis, IN06-1998
Skills
- Dependable and reliable
- Courteous and polite demeanor
- Planning ability
- Customer-Oriented
Timeline
Semi Truck Driver
Online Transportation
11.2021 - 08.2024
Parts Delivery Driver
JX Peterbilt of Indianapolis
10.2018 - 10.2021
Office Assistant
Kenworth of Indianapolis
01.2016 - 09.2021
Customer Service Representative
Tendercare Home Health Service
04.2012 - 01.2016
Associate of Science -
MedTech College
High School Diploma -
Lawrence Central High School