Amanda Smith
Ormond Beach
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
7
7
years of professional experience
Work History
Bartender
Crusin Cafe
12.2022 - Current
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Served high customer volumes during special events, nights, and weekends.
- Oversaw bar cleanliness and organization, maintaining compliance with health and safety regulations.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Owner • Independent Hair Stylist
Big Headz Beauty Bar
04.2018 - 12.2024
- Managed financial operations, including budgeting, forecasting, and expense analysis.
- Implemented marketing initiatives to boost brand awareness and drive sales growth.
- Trained and mentored staff, fostering a collaborative team environment focused on performance improvement.
- Managed day-to-day business operations.
Food and beverage manager
Holiday Inn
02.2022 - 07.2024
- Oversaw menu development, ensuring alignment with seasonal trends and customer preferences.
- Managed inventory control processes, reducing waste through effective stock management strategies.
- Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
- Collaborated with chefs and kitchen staff to ensure high-quality food preparation and timely delivery to customers.
Stylist
Big Heads Beauty Bar
12.2020 - 01.2024
- Responsibilities: Identify and pursue new business opportunities, develop and implement new strategies for growth and expansion, build and maintain relationships with clients, and ensure compliance with industry regulations
Education
Associates of Science Degree -
Daytona State College
Skills
- Organization/Planning
- Clear and effective communication
- Engaging personality
- Problem-solving
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Communication
Ability to effectively communicate with team members and clients to ensure a clear understanding of goals and objectives.
Leadership
I am a natural-born leader who is adaptive and possesses decision-making and problem-solving skills while displaying integrity and patience.
Timeline
Bartender
Crusin Cafe
12.2022 - Current
Food and beverage manager
Holiday Inn
02.2022 - 07.2024
Stylist
Big Heads Beauty Bar
12.2020 - 01.2024
Owner • Independent Hair Stylist
Big Headz Beauty Bar
04.2018 - 12.2024
Associates of Science Degree -
Daytona State College
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