Amanda Smith
Wichita,KS
Summary
Accomplished Recovery Support Specialist at Holland Pathways, adept in behavioral health interventions and mental health awareness. Excelled in facilitating group sessions and coordinating community resources, enhancing client recovery outcomes. Proven leader with strong communication skills, previously managed front-of-house operations, ensuring exceptional service and satisfaction. Skilled in professional boundaries and relapse prevention strategies.
Overview
8
8
years of professional experience
Work History
Recovery Support Specialist
Holland Pathways
Wichita, KS
12.2024 - Current
- Assisted clients in developing personalized recovery plans and setting achievable goals.
- Facilitated group sessions to promote peer support and share coping strategies.
- Coordinated resources and referrals to community services for client needs.
- Monitored client progress, providing feedback and encouragement throughout recovery journey.
FOH Manager
Homegrown Hospitality Group
Wichita, KS
08.2017 - 12.2024
- Supervised front-of-house operations to ensure exceptional customer service experiences.
- Trained and developed staff on service standards and operational procedures.
- Managed inventory levels, ensuring adequate supply of dining essentials.
- Implemented efficient seating arrangements to optimize guest flow during peak hours.
- Coordinated with kitchen staff to facilitate timely order delivery and communication.
- Resolved customer complaints promptly, maintaining high satisfaction levels.
- Monitored cleanliness and organization of dining areas to enhance ambiance.
- Assisted in scheduling staff shifts to meet operational demands effectively.
Education
Social Services
Butler
Wichita, KSSkills
- Behavioral health interventions
- Mental health awareness
- Professional boundaries
Timeline
Recovery Support Specialist
Holland Pathways
12.2024 - Current
FOH Manager
Homegrown Hospitality Group
08.2017 - 12.2024
Social Services
Butler