Amanda Smith
Orlando
Summary
Team player with extensive experience in high-pressure environments, consistently delivering results on time. Demonstrates strong ability to manage tasks independently while exceeding expectations. Quick learner with proficient computer skills, adapting swiftly to new technologies and processes.
Overview
18
18
years of professional experience
Work History
Resident Receivable Administrator
RangeWater Realestate
Orlando- Remot
01.2024 - 12.2026
- Owned tenant risk analytics for a portfolio of over 10,000 units in the Sun Belt. Reduced override ticket resolution for overriding qualified applicants.
- Provided market intelligence flagging risks associated with underqualified or unqualified applicants.
- Support remote ACM duties, helping with rental collections, resident follow-up, file audits, and compliance review for Workforce Housing.
- Support centralization, accounting, and onsite teams with invoice review and processing.
- Created standardized operating procedures for file audits, override request workflows, and training materials for onsite teams.
Leasing Professional
BGSF Staffing
Orlando
09.2023 - 2024
- Floating leasing position with various classes of communities in the Orlando market.
- Handled administrative work to smooth new resident move-in processes.
- Adhered to fair housing standards to avoid legal issues and prevent discriminatory practices.
- Conducted tours of the communities to convert prospects into qualified residents.
- Assisting with lead tracking utilizing various software systems.
- Assisting APM, PM with other various ancillary task.
Real Estate Agent
Kaza Real Estate
Orlando
08.2021 - 2024
- Managed pipeline of buyers and sellers.
- Advised clients on local real estate market to support informed decisions.
- Answered questions about contracts, sale terms and other real estate issues.
- Prepared documents such as representation contracts, purchase agreements, closing statements, deeds and leases in compliance with legal requirements and internal standards.
- Oraganize transaction task with frequent follow up to ensure the closing deadlines are met.
- Negotiated agreements for both buyers and sellers.
Make Ready Coordinator
Progress Residential
Orlando
09.2020 - 08.2021
- Coordinated the entire make ready process for vacant homes with vendors and employees.
- Coordinating renovation process for newly acquired single family homes.
- Advised residents of the move out process and expectations prior to move out.
- Orders, paying vendors and frequently auditing invoices.
- Scheduling all post move in service request with residents and deescalating service issues.
- Coordinating with leasing/sales teams to ensure the team is on target with applicants expectations, time frames and set budgets.
- Daily follow up with all vendors to ensure the make ready process was progressing on schedule and with in budget.
- Coordinating all inspections for permitting.
- Researching and finding solutions to HOA issues.
- Invoice processing for all vendors.
Leasing Consultant
Greystar
Orlando
05.2017 - 09.2020
- Attracted new residents with fresh and creative prospect touring experience.
- Worked with qualified repairers to keep properties and grounds up to modern standards.
- Met leasing goals consistently by working hard and with strong attention to detail.
- Training for APM and assisting as needing with various accounting task.
- Helped managers improve area operations by sharing residents feedback and contributing new ideas.
- Organizing and hosting resident events to maintain resident retention.
- Descalating difficult situations such as eviction, room mate disputes and service issues.
- Adhered to fair housing standards to avoid legal issues and prevent discriminatory practices.
- Inspected properties and coordinated smooth turn-overs to prepare for new residents.
- Tracked market changes to keep rental prices optimized for both profits and marketability.
Server
Disney Golf
Orlando
05.2016 - 05.2017
- Greeted guests promptly while driving beverage cart and collected drink orders to offer superior service.
- Assisted with food prep.
- Uphold high sanitation and safety standards while delivering and serving food.
- Assisted marketing team with making menu choices for banquets and special events.
- Engaged customers in friendly conversation to boost satisfaction and loyalty to the golf course.
- Performed side work duties, such as cleaning, restocking, washing carts, and taking out the trash.
Owner/Operator
Chic Affordable Fashions
01.2009 - 01.2016
- Purchasing clothing from high end department stores by the pallet and then selling in wholesale lots to overseas clientele.
- Implemented business development strategy focused on social media branding and launching an email marketing campaign, attracting new customers.
- Photographing inventory for end selling on Ebay, Amazon, and company Website.
- Creating efficient systems for inventory organization.
- Hosting private fashion forward events at clients homes, offices, and venues.
Education
CERTIFIED NURSING ASSISTANT - NURSING
Hillsbrough Community College
Tampa, FL01.2007
Skills
- Multitasking
- Policy enforcement
- Attention to detail
- Problem-solving
- Advise clients
- Negotiate sales
- Collaboration
- Organization
- Training
- Analytical thinking
- Bilingual
References
References available upon request.
Timeline
Resident Receivable Administrator
RangeWater Realestate
01.2024 - 12.2026
Leasing Professional
BGSF Staffing
09.2023 - 2024
Real Estate Agent
Kaza Real Estate
08.2021 - 2024
Make Ready Coordinator
Progress Residential
09.2020 - 08.2021
Leasing Consultant
Greystar
05.2017 - 09.2020
Server
Disney Golf
05.2016 - 05.2017
Owner/Operator
Chic Affordable Fashions
01.2009 - 01.2016
CERTIFIED NURSING ASSISTANT - NURSING
Hillsbrough Community College