Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Operations Administrator
Jori Logistics
10.2022 - Current
Process new client onboarding applications, manage office operations and procedures, including filing systems and electronic documents.
Manage large volumes of time-sensitive import documentation to ensure accurate, compliant processing for 15 clients.
Develop training materials for new hires, fostering a comprehensive onboarding experience.
Interact well with customers to build connections and nurture relationships with monthly follow-ups.
Mentor 3 junior staff members, promoting skill development and knowledge sharing within the team.
Administrative Assistant
Crane Worldwide Logistics
02.2018 - 09.2022
Prepared and distributed meeting agendas for monthly team meetings.
Processed invoices and purchase orders in a timely and accurate manner.
Researched and tracked 30+ shipments per day, ensuring timely delivery while resolving release or billing issues.
Audited client records, billing invoices, and monthly statements to maintain compliance and operational efficiency.
Collaborated with carriers, clients, and internal teams to resolve documentation issues and keep shipments on schedule.
Education
BS - History
Liberty University
Lynchburg, VA
05-2026
Skills
Administrative support
Strong organizational skills
Proficient in both writing and speaking
Ability to manage competing priorities
Detail-oriented work ethic
Effective interpersonal communication
Technical Proficiency in: Microsoft 365, SharePoint, Cloud-based Platforms