Amanda Smithwick
Windsor
Summary
Dynamic and compassionate Staff Nurse with a proven track record at ECU Bertie Hospital, excelling in emergency care and patient safety. Demonstrated ability to build strong relationships and provide exceptional patient service, enhancing patient satisfaction. Skilled in vital signs monitoring and advanced life support, PALS, BLS, contributing to a cohesive team atmosphere through effective training and mentorship.
Offering strong foundation in communication and problem-solving, ready to learn and grow in dynamic environment. Brings ability to quickly grasp new concepts and apply them effectively. Ready to use and develop organizational and interpersonal skills in OR role.
Reliable employee with time management and teaming abilities. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record.
Developed key transferrable skills in team-oriented environment, focused on effective communication and collaboration. Demonstrated ability to adapt and contribute to various tasks and projects. Looking to leverage these skills in new field to drive meaningful results.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Staff Nurse, Emergency Department
ECU Bertie Hospital
07.2016 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with patients and other staff members.
- Responded sensitively and competently to service patients with diverse cultural backgrounds.
- Developed strong relationships with patients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
- Assisted with onboarding new staff members, providing orientation and support.
- Led training sessions for new staff, equipping them with necessary skills and knowledge for their roles.
Insurance Agent
Phelps Insurance Group
07.2003 - 04.2013
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
- Collaborated with underwriters to assess risk and determine appropriate coverage options for clients.
Education
Associate of Science - Nursing
Roanoke Chowan Community College
Ahoskie, NC05-2016
High School Diploma -
Bertie High School
Windsor, NC05-2001
Skills
- Patient safety
- Clinical judgment
- Vital signs monitoring
- Preceptorship
- Compassionate care
- Airway management
- IV insertion
- Advanced life support
- Cardiac monitoring
- Emergency care
- Geriatric care
Accomplishments
Lean projects
Certification
BLS
ACLS
PALS
TNCC ( just expired in December)
studying for CEN
Timeline
Staff Nurse, Emergency Department
ECU Bertie Hospital
07.2016 - Current
Insurance Agent
Phelps Insurance Group
07.2003 - 04.2013
Associate of Science - Nursing
Roanoke Chowan Community College
High School Diploma -
Bertie High School
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