Amanda Faust

• Managed comprehensive client caseload, ensuring timely appointments and facilitating effective casework that supported client stability.
• Designed and implemented weekly classes for batterers, focusing on understanding the effects of domestic violence and promoting accountability.
• Provided tailored support to survivors of domestic violence, ensuring access to appropriate resources and assistance for recovery.
• Monitored case developments and delivered timely weekly and bi-weekly progress reports to Children and Youth Services, maintaining full compliance with established referral protocols.
• Submit a weekly safety assessment whenever assigned to an intensive family case.
• Submit weekly and bi-weekly case progress reports to Children and Youth Services in accordance with CYS referral requirements, maintaining full compliance throughout.
• Prepare and submit case documentation, quarterly reports, and court reports in strict compliance with regulatory requirements.
• Provided transportation services for clients to attend appointments and essential services. to and from appointments when needed.
• Researched and disseminated information regarding community resources, focusing on local food bank schedules and available assistance services in the area.
• Coordinated support for clients in scheduling medical appointments and applying for housing and government assistance programs.
• Conduct thorough assessments to identify client needs, facilitating targeted interventions that resulted in measurable improvements in family stability.

• Revitalized Maternity Outreach by spearheading the Diaper Bank, enhancing support for 100+ families.
• Monitored outreach program effectiveness and reported findings to drive continuous improvement.
• Coordinated with various departments to provide comprehensive maternal care. Updated client lists and scheduled appointments, ensuring seamless service delivery.
• Revamped social media strategy, boosting follower interaction by 30% and enhancing community engagement.
• Facilitated communication by efficiently handling a multi-line phone system. Transferred calls to the appropriate department.
• Provided essential counseling and resources for maternity care.
• Ensured accurate client documentation, from counseling sessions to billing, enhancing service precision.
• Coordinated with departments to provide comprehensive maternal care, updating client lists and scheduling appointments for seamless service delivery.
• Handled a multi-line phone system. Transferred calls to the appropriate department.

• Managed youth medication schedules to ensure compliance and enhance health stability.
• Facilitated academic and personal growth, supporting youth in daily tasks and learning.
• Facilitated academic and personal growth by supporting youth in daily tasks and learning activities.
• Managed youth medication schedules, ensuring compliance and promoting health stability.
• Provided compassionate support to foster a stable, nurturing environment for youth.

• Managed accounts receivable, ensuring precise invoicing and effective collections for improved cash flow.
• Optimized backorder processes, enhancing sales team workflow and increasing customer satisfaction.
• Optimized backorder processes to elevate sales team productivity and boost customer satisfaction.
• Managed personnel files, ensuring accuracy and confidentiality of sensitive information.
• Coordinated inventory management and liaised with vendors for timely procurement of office supplies.

I am pursuing my Registered Behavioral Health Certification through ongoing coursework.

Certified to work with children and families with disabilities.