AMANDA SNOOK
Summary
Analytical, strategic-thinking, and meticulous sales professional with over 15 years of comprehensive experience in relationship-building, partnership cultivation, top account retainment and profit channel growth. Self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations and territory development. Talented at identifying customer needs to deliver effective solutions.
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Medical Assistant
Mercy Health Willard
10.2021 - Current
- Administered patient care, including vital signs monitoring and medication management.
- Coordinated schedules for patient appointments, optimizing clinic workflow and efficiency.
- Assisted in managing electronic health records, ensuring accuracy and compliance with regulations.
- Educated patients on treatment plans and follow-up care to enhance understanding and adherence.
- Mentored junior staff on clinical procedures and best practices to improve team performance.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
General Manager
Willard Varsity Club
10.2019 - Current
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Orchestrated positive customer experiences by overseeing every area of operations.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
Owner
S"nook"s And Crannies LLC
08.2014 - 08.2021
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Developed key operational initiatives to drive and maintain substantial business growth.
Sales Manager
Green Guard First Aid & Safety
01.2004 - 03.2014
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
- Identified, hired, and trained highly qualified staff by teaching best practices, procedures and sales strategies.
- Grew sales and boosted profits, applying proactive management strategies, and enhancing sales training.
- Developed and implemented comprehensive salesperson training program.
Education
Medical Assistant
MedCerts
Willard Ohio01-2022
High School Diploma -
Willard High School
Willard, OH01-1998
Skills
- Team Recruiting and Onboarding
- Sales Records Management
- Budgeting and Expenditures
- Operational Records Review
- Staff Training and Development
- Customer service
- Direct patient care
- Patient-focused care
- Compassionate
- Patient flow management
- Complex Problem-solving
- Trustworthy companion
- Patient relations
- Patient scheduling
- Medical terminology knowledge
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Medical Assistant
Mercy Health Willard
10.2021 - Current
General Manager
Willard Varsity Club
10.2019 - Current
Owner
S"nook"s And Crannies LLC
08.2014 - 08.2021
Sales Manager
Green Guard First Aid & Safety
01.2004 - 03.2014
Medical Assistant
MedCerts
High School Diploma -
Willard High School