Amanda Snyder

• Expedited deliveries to meet customer deadlines and requirements.
• Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Managed customer inquiries and complaints in polite and professional manner.
• Completed on-time deliveries by choosing best and most efficient routes.
• Inspected load security and checked for damages.
• Verified accuracy of all deliveries against order forms.
• Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Documented mileage, deliveries, pickups, customer issues and damages.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
• Delivered packages to customer doorsteps and business offices.
• Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Drove truck in urban and rural areas to expertly make high volume of deliveries.
• Successfully avoided time delivery delays by carefully planning best routes.

• Analyzed project performance data to identify areas of improvement.
• Established rapport and engaged with stakeholders to build lasting professional relationships.
• Coordinated venue and catering arrangements, speaker and attendee liaison and material distribution for meetings and events.
• Kept projects on schedule by managing deadlines and adjusting workflows.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
• Photocopied, distributed and emailed documents to project managers.
• Wrote technical narratives to document processes and design changes.
• Tracked hours and expenses to keep project on task and within budgetary parameters.
• Facilitated workshops to collect project requirements and user feedback.
• Arranged travel and accommodation for team members and project partners.
• Assembled manuals for team usage from vendor-supplied product data sheets and submittal information.
• Created job files for each project and maintained current data in each file.
• Monitored project progress, identified risks and took corrective action as needed.
• Responded to requests for information on materials to inquiring parties.
• Sourced, vetted and managed vendors needed to accomplish project goals.
• Kept corporate and client information confidential, adhering to data safety measures.
• Recruited and oversaw personnel to achieve performance and quality targets.
• Verified quality of deliverables and conformance to specifications before submitting to clients.
• Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Reported regularly to managers on project budget, progress and technical problems.
• Prepared meeting agendas and minutes for distribution and record keeping.
• Maintained database and spreadsheets with accurate inventory and status.
• Managed competing demands and professionally adapted to frequent change, delays and unexpected events.

And so much more. Excel, Word, PowerPoint, Peachtree, Submittal Exchange etc