Amanda Snyder
Lake Elsinore,CA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
Work History
Mentor
Circle K Stores Inc.
10.2023 - Current
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Enhanced mentee performance by providing personalized guidance and support.
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Assisted mentees in developing self-confidence and positive self-image.
- Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
Store Manager
Circle K
01.2020 - Current
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Increased weekly sales by over 10%.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Approved regular payroll submissions for employees.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Assistant Manager
Circle K
04.2015 - 01.2020
- Maintained daily record of all transactions and generated reports for store manager
- Completed order supply requests to replenish merchandise
- Trained staff to deliver outstanding customer service
- Motivated sales employees to improve morale performance and store revenue
- Executed payroll every Friday as well as our sales numbers for the week that are to be sent to our Market Manager.
- Interviewed job candidates and made staffing decisions
- Assigned employees to specific duties to best meet the needs of the store
- Examined merchandise to verify that it was correctly priced and displayed
- Managed staff of 12 sales associates.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Shift Leader
Del Taco
08.2012 - 04.2015
- Reported to each shift on time and ready to work
- Performed all position responsibilities accurately and in a timely manner
- Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk
- Strictly followed all cash, security, inventory and labor policies and procedures
- Handled currency and credit transactions quickly and accurately
- Verified that prepared food met all standards for quality and quantity
- Cross-trained and coordinated scheduling with team members to ensure seamless service
- Maintained high standards of customer service during high-volume, fast-paced operations
- Greeted customers and provided excellent customer service
- Promptly and empathetically handled guest concerns and complaints.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
Education
High School Diploma -
Lakeside High School
Lake Elsinore, CA06.2009
High School Diploma -
Gordon Keifer Independent Study
Lake Elsinore, CA06.2009
Skills
- Shift Scheduling
- Store Displays
- Handling Complaints and Inquiries
- Vendor Relationships
- Staff Supervision
- Rewards Programs
- Time Management
- Payroll Management
- Verbal and Written Communication
- Management Training
- Cash Handling and Reconciliation
- Recruitment and Training
- Supply Ordering
- Active Listening and Communication
- Merchandise Promotion and Display
- Staff Coaching and Training
Timeline
Mentor
Circle K Stores Inc.
10.2023 - Current
Store Manager
Circle K
01.2020 - Current
Assistant Manager
Circle K
04.2015 - 01.2020
Shift Leader
Del Taco
08.2012 - 04.2015
High School Diploma -
Lakeside High School
High School Diploma -
Gordon Keifer Independent Study
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