Amanda Soell

Fenton,MO

Summary

Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.

Overview

years of professional experience

Work History

Office Manager

STL Concrete and Landscaping

Fenton, MO

06.2016 - Current

Ordered supplies and equipment to maintain adequate inventory levels.
Maintained confidential records relating to personnel matters.
Reviewed contracts for accuracy prior to signing off on behalf of the company.
Maintained filing system for records, correspondence and other documents.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Supervised staff members, organized schedules and delegated tasks.
Processed payroll accurately ensuring all employees were paid on time.
Responded to customer inquiries via phone or email in a professional manner.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Elevated customer satisfaction ratings by promptly resolving client and case issues.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Monitored payments due from clients and promptly contacted clients with past due payments.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Sales Associate

Plexus Worldwide

Fenton, Missouri

01.2022 - 01.2023

Developed promotional strategies to increase sales volume.
Attended weekly team meetings to review performance goals and objectives.
Demonstrated product features and benefits for customers' needs.
Maintained up-to-date knowledge of store merchandise and policies.
Assisted customers with product selection, sizing and styling.
Processed credit card transactions quickly and securely.
Provided accurate information about products, prices and services.
Greeted customers and provided exceptional customer service.
Helped customers find specific products, answered questions, and offered product advice.

Education

High School Diploma -

Mehlville High School

St Louis, MO

05-2004

Skills

Customer Service
Billing
Staff Management
Staff hiring
Supply Management

Customer Relations
Scheduling
Schedule Management
Data Entry

Affiliations

Homeschool my 9 year old son for the 3rd year now
I am a Sports mom
Outgoing Personality

Timeline