Amanda Soriano
San Antonio
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
Dental Dispensary Assistant
UTHSCSA
08.2021 - Current
- Demonstrated flexibility in adapting to changing school policies or procedures as needed.
- Enhanced students satisfaction by providing recommendations based on their needs and preferences.
- Restocked lab supplies
- providing students with necessary items and instruments for their procedures
- sterilize and disinfect dental instruments
- manage and monitor inventory of the dental supplies needed for clinic sessions
- track inventory levels and document expiration dates of materials
- transport all dental equipment to and from central sterilization
Lead Dental Assistant/ Front Office Supervisor
Roosevelt Family Dental
02.2020 - 07.2021
- Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Assisted dentists in various procedures, ensuring accurate treatment delivery and high-quality patient care.
- Mentored junior dental assistants, sharing valuable knowledge to strengthen the overall quality of the team''s performance.
- Scheduled and confirmed patient appointments.
- Prepared and sterilized instruments and materials for use by dentists.
- Trained new front office staff, ensuring thorough understanding of insurance policies and procedures.
- Coached employees through day-to-day work and complex problems.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Patient Coordinator
KOOL SMILES
02.2017 - 10.2019
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
- File and maintain records
- Receive payment and record receipts for services
- Schedule appointments and maintain and update appointment calendars
- Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area
- Enroll individuals to participate in programs and notify them of their acceptance
- Verify Commercial and Medicaid insurance.
Cosmetics Sales Supervisor
MACYS
04.2015 - 01.2017
- Greet customers and ascertain what each customer wants or needs
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Compute sales prices, total purchases and receive and process cash or credit payment
- Answer questions regarding the store and its merchandise
- Inventory stock and requisition new stock
- Clean shelves, counters, and tables
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Evaluated staff performance and provided coaching to address inefficiencies.
Dental assistant
WHITLEY MOBILE DENTAL, LLC
02.2011 - 07.2011
- Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist dentist during dental procedures
- Record treatment information in patient records
- Assist dentist in management of medical or dental emergencies
- Provide postoperative instructions prescribed by dentist.
Dental Assistant/Front Office Receptionist
HIGHLAND HILLS DENTAL CENTER
06.2004 - 02.2011
- Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist dentist during dental procedures
- Expose dental diagnostic x-rays
- Record treatment information in patient records
- Provide postoperative instructions prescribed by dentist
- Take and record medical and dental histories and vital signs of patients
- Pour, trim, and polish study casts
- Schedule appointments, prepare bills and receive payment for dental services, complete insurance forms, and maintain records, manually or using computer
- Fabricate temporary restorations or custom impressions from preliminary impressions
- Apply protective coating of fluoride to teeth.
Education
High School Diploma -
G. W. Brackenridge
San Antonio, TX06.2004
Skills
- Motivational attitude
- Employee Training
- Maintaining confidentiality
- Building rapport
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Multitasking
- Reliability
Credentialsandlicenses
Dental Assistant
Timeline
Dental Dispensary Assistant
UTHSCSA
08.2021 - Current
Lead Dental Assistant/ Front Office Supervisor
Roosevelt Family Dental
02.2020 - 07.2021
Patient Coordinator
KOOL SMILES
02.2017 - 10.2019
Cosmetics Sales Supervisor
MACYS
04.2015 - 01.2017
Dental assistant
WHITLEY MOBILE DENTAL, LLC
02.2011 - 07.2011
Dental Assistant/Front Office Receptionist
HIGHLAND HILLS DENTAL CENTER
06.2004 - 02.2011
High School Diploma -
G. W. Brackenridge
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