Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Soscia

Tampa,FL

Summary

Hardworking Bartender with experience in a high-volume night club. Thrives when working under pressure. Friendly, open and committed to building a customer base by providing a positive service experience.

Overview

3
3
years of professional experience

Work History

Bartender

Pegasus Lounge
07.2023 - 02.2024
  • Ensured the bar was fully stocked with glasses, drink mixes, and garnishments before my shift.
  • Efficiently and accurately took and delivered drink orders.
  • Consistently provided professional, friendly and engaging service while constantly checking on guests' satisfaction.
  • Attended to VIP sections and provided bottle service to customers.
  • Skillfully promoted items on bottle list, while assertively up selling menu items
  • Quickly recorded transactions in Toast System, to deliver prompt service.
  • Developed and maintained positive relationships with customers.
  • Set up for shows, events, and concerts held at the bar.
  • Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Used marketing techniques and social media to promote the bar.

Shift Leader

Insomnia Cookies
07.2022 - 10.2023
  • Greeted guests in a timely and professional manner.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Processed orders and transactions on a computerized Point of Sale system.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Boosted overall sales with effective up-selling techniques and exceptional product knowledge.

Server

Santucci's Pizza
05.2021 - 08.2021


  • Provided friendly and attentive service.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Increased sales with up-selling techniques and thorough knowledge of menu items, specials, and promotions.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.


Education

Bachelor of Science - Business Marketing

University of Tampa
12.2023

Skills

  • Organized and efficient server
  • Quick problem solver
  • Thrives in fast-paced environment
  • Committed team player
  • Cash handling
  • Promotional Marketing
  • Effective up-selling techniques
  • Basic mixology knowledge
  • Bar terminology
  • Liquor and smoking laws familiarity
  • Up-selling capability
  • Flexible schedule capability

Timeline

Bartender

Pegasus Lounge
07.2023 - 02.2024

Shift Leader

Insomnia Cookies
07.2022 - 10.2023

Server

Santucci's Pizza
05.2021 - 08.2021

Bachelor of Science - Business Marketing

University of Tampa

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Amanda Soscia